Valid Ohio driver’s license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children’s Hospital and must maintain qualification of insurance guidelines.

Essential Functions:

• Completes telephone consultation, screening, and triage to determine needs and desires of individuals and families calling through the crisis hotline, in collaboration with Telecrisis Team. Completes necessary assessments, documentation, follow up, and data collection.
• Coordinates services for assigned families and collaborates to identify skills, supports, resources, and services to assist with stabilizing the crisis and preventing future crises from occurring. Provides care coordination, collaboration, and a warm handoff of with current behavioral health providers, natural supports, and other systems involved.
• Initiates mandatory reporting of abuse and/or neglect to Child Protective Services or other applicable agencies per Ohio law.
• Maintains currency in required trainings and familiarity with the research and/or literature in areas of expertise.
• Provides trauma-informed and culturally competent crisis intervention, risk assessment, de-escalation, collaborative safety planning, psychoeducation, and recommendations during mobile response.
• Recommends disposition for least restrictive level of care, utilizing case conceptualization. Staffing and supervision required for disposition. Takes the lead in seeking supervision and implementing treatment plans for cases co-managed with non-licensed team members.

Education Requirement:

Master's from an accredited university or professional school.

Licensure Requirement:

Appropriate Ohio counseling (LPC) social work (LSW), or marriage and family therapy (MFT) licensure required.

Certifications:

Upon hire, must complete and pass NCH endorsed Crisis Management Training.

Skills:

• Demonstrated skills in providing behavioral health assessment and treatment to children and adolescents.
• Demonstrated ability to exercise a degree of independence, initiative, judgment, and decision-making to prioritize workload and achieve program objectives.
• Ability to work both independently and collaboratively as a team member to ensure consistent quality of services that support a high level of patient and provider satisfaction.
• Demonstrated communication and interpersonal skills required to establish and maintain productive and collaborative team and multi-disciplinary relationships.
• Demonstrated sensitivity, empathy, objectivity, professionalism, effective engagement and customer service skills, and sound clinical judgement in the course of all work duties.
• Embraces principles of family centered care in which needs and perspectives of patients and families are acknowledged and honored.

Experience:

• One year of providing crisis-based mental health services with children and adolescents preferred.
• Previous experience facilitating crisis intervention services preferred.

Physical Requirements:

OCCASIONALLY: Bend/twist, Blood and/or Bodily Fluids, Chemicals/Medications, Communicable Diseases and/or Pathogens, Flexing/extending of neck, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Loud Noises, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel

FREQUENTLY: Computer skills, Decision Making, Hand use: grasping, gripping, turning, Problem solving, Repetitive hand/arm use, Sitting, Standing, Walking

CONTINUOUSLY: Audible speech, Hearing acuity, Interpreting Data, Peripheral vision, Seeing – Far/near

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"