• Stay current on barbering trends, techniques, and grooming products to continually elevate service offerings.  

• Maintain service timing while ensuring exceptional quality and attention to detail.  

Spa & Salon Operations 

• Prepare barber stations before each appointment, ensuring cleanliness, organization, and professional presentation.  

• Sanitize all tools, razors, clippers, equipment, and workstations in accordance with California State Board regulations and Spa protocols.  

• Maintain adequate inventory of grooming products, retail merchandise, linens, and barbering supplies.  

• Monitor inventory levels and communicate replenishment needs to management.  

• Ensure barber stations consistently reflect the luxury presentation standards of The Madison Club.  

• Report equipment maintenance concerns promptly.  

Retail & Product Recommendations 

• Educate Members on professional grooming products and home maintenance routines.  

• Support seasonal retail promotions and product launches.  

• Maintain current knowledge of grooming products, barbering techniques, and industry innovations through continuing education and vendor training.  

Team Collaboration 

• Collaborate closely with Spa Coordinator, Hairstylists, Massage Therapists, Estheticians, Nail Technicians, Spa & Locker Room Attendants, and fellow Spa Providers to ensure a seamless Member experience.  

• Communicate Member preferences, appointment updates, and operational needs professionally.  

• Participate in staff meetings, continuing education, product knowledge sessions, and seasonal training.  

• Support fellow Spa team members during busy periods and assist with operational needs whenever possible.  

• Foster a respectful, collaborative, and positive team environment.  

Operational Excellence 

• Demonstrate professionalism, integrity, discretion, and accountability in every Member interaction.  

• Arrive prepared and on time for all scheduled appointments.  

• Maintain all California licensing requirements and continuing education.  

• Follow all Spa policies, barbering protocols, sanitation standards, and safety procedures.  

• Demonstrate initiative by assisting with Spa operations between appointments.  

• Maintain barber stations and common areas to the highest standards of cleanliness and organization.  

• Perform additional duties as assigned.  

 
Qualifications

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.

• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.

• Ability to work in a team environment.

• Ability to stay calm and focused during the busiest of times.

• Ability to read, write, speak, and understand English; additional languages preferred.

• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.