We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

What you’ll be doing

What you’ll be doing

• Set up, operate, and break down banquet events according to event requirements, banquet event orders, and hotel standards.
• Provide exceptional guest service by engaging with guests, making recommendations, and creating a welcoming atmosphere.

• Review banquet event orders and function details to understand setup, menus, beverage selections, guest counts, timing, and special requests.

• Maintain strong knowledge of banquet menu and beverage offerings.

• Operate efficiently during high-volume weddings, meetings, receptions, celebrations, and special events.

• Accurately track beverage consumption, process payments, manage hosted or cash bars, and complete required event documentation.

• Maintain cleanliness, organization, presentation, and sanitation standards across banquet bar and service areas.

• Assist with glassware, garnishes, ice, inventory, stock replenishment, portable bar setup, and opening and closing duties.

• Follow food safety guidelines, responsible alcohol service standards, and hotel operational procedures.

• Monitor guest satisfaction and address guest concerns professionally and promptly.

• Partner closely with Banquet, Event teams, Culinary teams, and Food & Beverage leadership to support seamless event execution.

• Support upselling opportunities and beverage programs that enhance the guest experience and drive event revenue.

• Perform any other duties as assigned.

What great looks like

• Previous banquet service, restaurant, hotel, lounge, or hospitality experience preferred.

• Strong knowledge of service practices.

• Excellent communication, interpersonal, and customer service skills.

• Ability to multitask and thrive in a fast-paced hospitality environment.

• Experience using POS systems and handling cash transactions accurately.

• Strong attention to detail, cleanliness, and presentation standards.

• Flexible availability including evenings, weekends, holidays, and event support as needed.

• TABC Certification, Food Handler Certification required.

• A passion for hospitality, teamwork, guest experience, and creating memorable food & beverage moments.

Anticipated Pay Range & Additional Job Information

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. 

Here’s a snapshot of what we offer: 

• Medical, Dental & Vision Insurance  

• Health Savings Account (HSA) with Company Match  

• 401(k) Retirement Plan with Company Match  

• Paid Vacation & Sick Time  

• Paid Parental Leave  

• Company-Paid Life Insurance  

• Company-Paid Short-Term & Long-Term Disability  

• Hospital Indemnity, Critical Illness & Accident Insurance  

• Educational Assistance  

• Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)  

• Additional Perks & Employee Discounts 
  
  

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Before You Apply

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.