Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.
 

Job Summary  

Protech On-site Calibration Technicians are responsible for completing a wide range of Advanced Driver Assistance System Calibrations by following OE specifications and repair standards.  Initial training is provided by Protech as well as a robust virtual support team and continuing education on new vehicle technology.  This position is mobile, based out of a Protech Calibration Unit van.   

Roles & Responsibilities  

• Customer service focused, ability to develop relationships and deliver operational consistency 
• Perform static and dynamic ADAS Calibrations on foreign, domestic and EV (electric) vehicles onsite at customer locations  
• Troubleshoot complex calibration repairs  
• Test drive vehicles after repairs are completed  
• Adequately explain ADAS calibration specifications and repair planning needs; to include collision repair center personnel, insurance adjusters, and direct customers 
• Basic knowledge of how to remove and install vehicle parts – Example: Bumper, trim panels, mirrors  
• Complete pre and post scans with OE and/or aftermarket tools, communicate outcome effectively  
• After training completion, must be able to complete static and dynamic calibrations per OE specifications 
• Communicate with field team to ensure efficiency and productivity 
• Responsible for ensuring tooling software updates are completed immediately  
• Accountable for assigned inventory (including vehicles, mobile devices, laptops, OE scan tools, VCI, other equipment provided) 
• Participate in virtual (online) training sessions  
• Complete assigned training and certifications  
• Develop and maintain excellent customer relationships through our company purpose and core values 
• Maintain a well-organized work area 

Qualifications, Education & Experience:  

• 1-year automotive repair experience preferred but not required 
• Automotive repair experience preferred but not required 
• Trade school experience a plus  
• ASE or I-CAR certifications a plus  
• Ability to learn and understand collision repair processes and terminology  
• Successfully complete Protech ADAS Calibration Training 
• Understanding of technology & basic software programs  
• Ability to learn Aftermarket and OEM diagnostic scan tools and factory software 
• Knowledge and ability to use computers, mobile devices, and related technology efficiently 
• Travel may be required for continuing education and certification training  
• Self -motivated, positive attitude, with a customer focused vision 

Requirements: 

• Must be at least 21 years of age 
• Must have a valid driver’s license and ability to pass MVR check 
• Ability to pass a background check 
• Must be able to lift 60 pounds independently 
• Travel may be required for continuing education and certification training  
• Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping 
• Requires frequent driving of company and customer vehicles  
• Extensive travel within assigned area is expected 
• May have exposure to fumes, dust, and chemicals  
• Ability to work in a shop environment in inclement weather  
• Required to wear PPE to include but not limited to facial covering, eye protection, gloves

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.