À propos de ce poste Audio Scheduler chez Acquire BPO
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
At Acquire Intelligence, our mission is to help business work smarter.
We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.
Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.
If you're passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.
Advance Your Career - Join us today and be part of a team where your work makes an impact!
WHY JOIN THE A-TEAM? Come for a career, stay for the fun!
Here's what's waiting for you:
- HMO coverage for you and your family
- Epic Yearly Kick-Off Parties with major giveaways (including a car in 2023!)
- Recognition through our Value Awards — we celebrate your wins
- Real career growth with internal promotions
- Meaningful work with talented and supportive teams
Your future matters:
- 900 internal promotions every year
- 2,700+ leadership training courses
Extra rewards along the way:
- 14th Month Pay for employees who complete 5 years with us
- Generous referral incentives of up to ₱42,000 depending on the role
Enjoy work-life balance:
- 12 Vacation Leaves
- 12 Sick Leaves
- 1 Birthday Leave
A SNAPSHOT OF YOUR ROLE
As an Audio Scheduler at Acquire Intelligence, you will play a vital role in managing and delivering broadcast schedules that drive real commercial results. You will ensure campaigns and sponsorships are executed accurately, inventory is optimised, and all scheduling activities meet industry regulations and client expectations. This is an opportunity to grow your career within a collaborative team environment where your attention to detail and proactive communication directly contribute to the success of our media operations and the clients we support.
YOUR DAILY RESPONSIBILITIES
- Prepare and manage audio schedules for channels, ensuring compliance with broadcasting, communications, and media regulations and codes of practice
- Ensure the accurate delivery of booked campaigns and sponsorships in line with client terms and conditions, minimising credits or make-good claims
- Apply Sales and Inventory Management policies to each schedule and transaction to maximise revenue potential
- Maintain and optimise commercial availability and inventory integrity to ensure maximum availability and revenue outcomes
- Process advanced program changes promptly and reconcile any affected commercial inventory
- Maintain up-to-date knowledge of programming ratings, demand information, and industry issues impacting inventory
- Provide accurate and timely communications to onshore teams to ensure alignment between sales and content schedules
- Support the Team Leader in achieving team goals and contribute to problem-solving and process improvement discussions
- Participate in team meetings and identify innovative ways to enhance scheduling operations
- Efficiently manage document filing related to current inventory management policies for easy reference
A BIT ABOUT YOU
- Strong verbal and written communication skills with a demonstrated passion for detail and accuracy
- Intermediate computer proficiency, including confident use of Microsoft Outlook, Excel, and Word
- Experience in media, advertising, or a media-oriented field, or relevant tertiary qualifications in a related discipline
- Background in an inbound call centre, service, or sales-oriented environment is an advantage
- Ability to learn new software and information systems quickly, building on an existing technical skill set
- Capable of working with minimal supervision while consistently meeting quality standards and deadlines
- Strong time management, planning, and organisational skills to handle multiple priorities efficiently
- Customer-focused with the ability to demonstrate empathy and professionalism in all stakeholder interactions
- Mentally agile and able to task-switch effectively while maintaining focus and accuracy under pressure
- Creative problem-solving ability and lateral thinking skills to resolve scheduling challenges proactively
WHAT WE VALUE
We're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
- Curious and Clever: Smart questions spark smart solutions.
- Entrepreneurial Energy: Think like an owner. Solve like a founder.
- Fast with Intent: We move fast and deliver real results.
- Laugh and Learn: We don't take ourselves too seriously, just our results.
What are you waiting for? Come for a career, stay for the fun!
Join the A-Team and experience the A-Life!