Job Description:

The Associate Hardware Product Quality Engineer is responsible for driving product and manufacturing quality across the product lifecycle, from new product introduction through high-volume production and sustaining operations. This role partners closely with internal engineering teams and global contract manufacturing (CM) partners to ensure compliance with quality standards, manufacturing processes, and regulatory requirements. The engineer will analyze product and process performance, lead root cause and corrective action activities, manage quality escalations, and support continuous improvement initiatives that drive product reliability, customer satisfaction, and operational excellence.

Working within an established framework, this individual applies quality engineering principles to identify risks, resolve manufacturing and product quality issues, and implement effective corrective actions. The role requires strong analytical skills, cross-functional collaboration, and the ability to influence internal teams and manufacturing partners.

Key Responsibilities

• Manage hardware product quality escalations and drive timely resolution of manufacturing, process, and product quality issues.
• Act as the primary quality liaison between the company and global contract manufacturing partners, ensuring adherence to established quality and manufacturing processes.
• Monitor test, inspection, and production yields to identify trends, emerging issues, and opportunities for quality improvement.
• Lead root cause analysis (RCA) and corrective and preventive action (CAPA/RCCA) activities for product and process failures.
• Analyze manufacturing, test, and quality data to identify trends and recommend improvements to product designs, test methods, manufacturing processes, and quality standards.
• Support new product introduction (NPI) activities by integrating quality requirements into product development, manufacturing, and supply chain processes.
• Review product designs, specifications, and manufacturing processes to identify potential quality risks and recommend mitigation strategies.
• Collaborate with Product Engineering, Manufacturing Engineering, Sustaining Engineering, Supplier Quality, and Operations teams to resolve quality-related issues.
• Design, implement, and maintain quality engineering methods, inspection plans, test strategies, and process controls.
• Facilitate continuous improvement activities at manufacturing sites through audits, performance reviews, corrective actions, and quality initiatives.
• Support Manufacturing Holds, Purges, ECOs, MCOs, Deviations, and other change-management activities to ensure quality and compliance requirements are met.
• Participate in Material Review Board (MRB) activities and disposition processes as required.
• Develop and present quality performance metrics, corrective action status, and risk assessments to stakeholders and leadership.
• Support compliance with internal quality systems and external industry standards, including Lean, Six Sigma, and applicable regulatory requirements.
• Contribute to strategic Product Quality Engineering initiatives, standardization efforts, and best-practice development across the organization.

Required Qualifications

• Bachelor's degree in Electrical Engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or a related technical field.
• 2-4 years of experience in quality engineering, manufacturing engineering, product quality, supplier quality, or a related discipline.
• Experience working with electronic assemblies, hardware products, or manufacturing environments.
• Understanding of Root Cause Corrective Action (RCCA), CAPA, and structured problem-solving methodologies.
• Experience analyzing manufacturing, quality, and test data to identify trends and drive improvements.
• Strong written and verbal communication skills.
• Ability to work independently while managing multiple priorities and stakeholders
• Advanced English Level.

Preferred Qualifications

• Master's degree in Engineering or a related field.
• Lean Manufacturing and/or Six Sigma Green Belt certification.
• Experience supporting global contract manufacturers and supply chain partners.
• Experience with Agile PLM, quality management systems, and manufacturing process controls.
• Knowledge of supplier quality management practices.
• Mandarin and/or Spanish language proficiency.
• Experience supporting New Product Introduction (NPI) programs.

Knowledge, Skills, and Competencies

• Strong analytical, troubleshooting, and problem-solving abilities.
• Knowledge of quality engineering tools, methodologies, and industry standards.
• Understanding of manufacturing processes, electronics assembly, hardware products, and component technologies.
• Experience using statistical methods, data analysis tools, and quality metrics to drive decision-making.
• Ability to perform audits and assess manufacturing process effectiveness.
• Strong project management and organizational skills.
• Ability to influence and lead cross-functional teams without direct authority.
• Excellent interpersonal, presentation, and stakeholder management skills.
• Ability to communicate effectively with global teams and manufacturing partners across diverse cultures.
• Continuous improvement mindset with a focus on quality, efficiency, and customer satisfaction.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Job Level:

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.