Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.

Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply.

Job Title:

Department:

College/Division:

Primary Job Posting Location:

Additional Job Posting Locations:

(Other locations that this position could be based)

Job Details:

Responsibilities:

The position will process and award financial aid in compliance with federal, state, and institutional regulations as well as counsel both currently enrolled and new MUSM students regarding financial aid awards and processes, as well as debt management and financial wellness. The position will analyze data, make judgments, and act independently while reporting to the Director of Financial Planning.

Qualifications:

A bachelor's degree and two years of related experience which should include regulatory or compliance experience, and/or accounting/finance experience. Customer service experience is required.

Knowledge/Skills/Abilities:

• Excellent interpersonal and communication (written and verbal) skills needed to build working relationships with students, peers and administration.

• Ability to accurately enter and analyze data in the AAMC and Mercer Student Information System. 

• Ability to work with numbers, details, and deadlines.

• Ability to interpret and comprehend complex federal financial aid regulations. 

• Ability to have a solid understanding of academic processes, as well as courses and terms relevant to the medical school.

• Ability to work with confidential information in a professional manner.

• Ability to work independently and perform tasks in a timely manner.

• Working knowledge of Microsoft Excel, Word, and PowerPoint to prepare reports, documents and other visual aids.

• Customer service and presentation skills.

• Ability to discern extenuating circumstances that may affect financial aid eligibility.

Background Check Contingencies:
- Criminal History

Document Attachments:
- Resume
- Cover letter
- List of three professional references with contact information.

About Mercer University

Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer’s twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer’s employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community. 

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and  so much more!

At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.   

For more information, please visit: https://hr.mercer.edu/prospective-employees/

Scheduled Weekly Hours:

Job Family:

EEO Statement:

EEO/Veteran/Disability