The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As the Assistant General Manager of The Mansion Dining Room at MGM Grand, you’ll help lead one of the resort’s most exclusive and refined dining experiences. Partnering closely with the General Manager, you’ll inspire and guide the service team to achieve operational and financial goals while upholding the highest standards of luxury hospitality. You’ll oversee performance, scheduling, and training, execute key initiatives from property F&B leadership, and ensure the venue is impeccably maintained to MGM Resorts’ exacting standards—fostering a culture of excellence that delivers truly unforgettable experiences for The Mansion’s distinguished guests.

THE DAY-TO-DAY:

• Lead and manage daily restaurant operations, fiscal budgets, labor productivity, scheduling, inventory control, guest service standards, and execution of marketing strategies to produce short-term profitability. Execute on the restaurant’s business plan and assist General Manager with developing and executing tactics to achieve goals and targets

• Assist General Manager with managing Human Resources responsibilities for Restaurant to include: creating a work environment that promotes teamwork, performance feedback (coaching and counseling), recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning process that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements, employment law, and collective bargaining agreements

• Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. Reacts to any guest complaints and takes any appropriate action. Manages Restaurant’s guest feedback channels through approved company practices. Work alongside the culinary team to ensure a seamless service experience between kitchen and dining room.

• Responsible for execution of policies, operating procedures, training programs, directives, menus, rules and regulations for the restaurant staff. Owns restaurant’s execution of F&B and/or company-wide initiatives and programs. Maintain the highest standards of health, sanitation and cleanliness within all areas of Beverage. Responsible for completion of all company compliance training by the restaurant staff.

• Maintains excellent knowledge of venue’s food & beverage products, menu items and equipment used to perform duties.

THE IDEAL CANDIDATE:

• Must be 21 years of age or older

• High School Diploma or GED required

• 2+ Years of Prior Relevant Experience required

• Bilingual in Mandarin or Cantonese preferred

• Previous management experience in a high-volume, luxury, or fine-dining restaurant preferred.

• Available to work all shifts, including weekends and holidays

• Previous experience managing employees under a collective bargaining agreement. Preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19733
 

Are you ready to JOIN THE SHOW? Apply today!