Job Summary:
Assists with planning, coordinating and directing quality assurance program designed to ensure quality production of products consistent with established standards and staying focuses on identified goals and drive results, set clear expectations for team, coach, develop and motivate team; hold employees accountable and keep team informed by ensuring effective inter and intra department communication.

Essential Duties and Responsibilities:
• Establish and maintain Quality standards and procedures for production
• Make certain GMP’s and acceptable production standards are being followed and adhered to
• Intervene when appropriate to correct and realign product and/or procedures to maintain quality standards
• Oversee Sanitation of facility to meet Regulatory and Corporate requirements
• Act as liaison and contact person for Regulatory agencies involved in plant inspections.
• Responsible for maintaining a current awareness of Regulatory issues, and the implementation of compliance requirements.
• Responsible to maintain positive communications and relationships with employees and management to effectively communicate Quality standards and/or procedural revisions.
• Lead personnel maintaining accurate records of all product testing and sanitation records.
• File Regulatory reports as needed regarding Milk testing and record keeping.
• Monitor labor costs to maintain acceptable variance.
• Oversee product returns, determining proper disposal of product and maintain appropriate records.
• Maintain a current awareness of OSHA issues, and the implementation of requirements for safety.
• Adhere to and ensure that all corporate and departmental policies are being followed.
• Schedule vacations and personal days in conjunction with employee requests and corporate needs.
• Attend all required meetings.
• Mentors and develops FSQ supervisors and technicians, providing career pathways, guidance and opportunities for growth.
• Maintain shelf-life testing procedures to ensure product quality.
• Back-up to SQF Practitioner.
• Additional duties and responsibilities as assigned.

Education and Experience:
• Bachelor’s Degree in related science plus 3-5 years related experience and/or training; or equivalent combination of education and experience. Prefer 1-2 years of supervisory experience. Working knowledge of microbiology preferred.

Skills and Competencies:
• Awareness of new technology and procedures.
• Certification and/or License – Preventive Controls Qualified Individual (PCQI) certification or attainment of PCQI within 12 months of hiring
• Competent in MS Office suite.
• Working knowledge of laboratory tests and activities with ability to provide coverage.
• Language skills: Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community.
• Reasoning ability: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.