We are looking for experienced and ambitious Assistant Engineering Manager (AEM / Workshop Manager) to join Arriva London on full-time permanent positions available in locations throughout North and South London.

As an Assistant Engineering Manager, your role would involve assisting the Garage Engineering Manager with the running of an efficient workshop that meets the targets set out but TfL, Arriva London and DVSA along with the service delivery to ensure that the garages meet their PVR requirements at all times whilst operating within budget and delivering their core KPI and regulatory compliance.

What Arriva can offer you:

• Competitive Salary
• Shift enhancements available
• Full-Time Permanent Employment
• Career progression opportunities
• Dedicated 1-2-1 mentoring
• High Voltage/EV training, H&S qualifications  
• Access to development training courses and certifications
• Free travel on TFL operated transport links (Bus/Underground/London Overground/DLR/Tramlink) for you and a nominated member of your family residing within the same household.
• Access to the Arriva Village - Retail discounts and offers worth up to £1,200 per year.
• 25 days holiday, plus bank holidays
• Arriva Workplace Pension

Main Responsibilities

This job description sets out the main duties and responsibilities of the job-holder. It does not constitute an exhaustive or comprehensive description of duties and the job holder will be required to carry out any additional tasks as and when requested to do so by their manager. Responsibilities and duties may also change in light of future business needs and personal development.

Be the designated person, when onsite, for ensuring depot security and ensuring adherence by all team members for all matters relating to safe working practices and environment. Work to the instructions of the Engineering Manager, undertake all work as outlined in the Leader Standard Work document and other tasks as required. Lead and provide immediate supervision to the team to ensure they undertake the efficient and safe servicing, maintenance, repair, overhaul and cleaning of vehicles and components to set specifications. Identify, forward plan and allocate workload, to ensure it is balanced and presented at the correct time. Liaise with Working Chargehands to ensure on-road engineering performance is within target, ensuring clear communication and data capture. Ensure adherence of the team to working instructions, health & safety regulations, quality procedures and environmental systems Ensure necessary resources are available to the team at the required time; e.g. parts, consumables, tooling, equipment Ensure work documentation is issued and records are correctly compiled, signed off and maintained. Provide verbal and/or written reports to Engineering Manager as required. Undertake team and shift briefings and handovers using Team Talk Boards effectively. Root cause and target areas of improvement within fleet reliability by focusing on breakdown reduction, planned maintenance and lost mileage. Work with the Engineering Manager to manage engineering costs in the depot / garage whilst increasing the efficiency and capability of their engineering team. Deputise/be the site lead for the Engineering Manager in their absence.

Health & Safety:

Ensure that all staff within the garage fully understand and comply with company and statutory requirements in terms of Health & Safety and operating procedures. Be the designated person, when onsite, for ensuring depot security and ensuring adherence by all team members for all matters relating to safe working practices and environment. Ensure adherence of the team to working instructions, health & safety regulations, quality procedures and environmental systems, and inspire continual review, improvement and development of the standard operations, processes, systems and product. Monitor contractor sign-in and safety working practices.

Customer:

To ensure that the depot peak vehicle requirement is achieved on a daily basis and to ensure that all vehicles supplied for service are cleaned and maintained to a high standard that exceeds the statutory requirements set out by DVSA.

Quality:

Assisting the Engineering Manager in ensuring necessary vehicle availability to meet contractual obligations whilst guaranteeing that all vehicles are maintained to the statutory requirements set out by DVSA. Ensure work documentation is issued and records are correctly compiled, signed off and maintained. Supervising all mechanical and electrical engineers within the Engineering function, identifying training needs and technical competencies. Ensuring technical staff are held responsible for the work they produce and encouraging a culture of individual and team ownership of all quality processes.

Continuous Improvement:

Reducing waste and supporting Continuous Improvement and increased efficiency wherever possible.

People :

• Manage and support all aspects of staff management including recruitment and on-boarding, performance management and reviews, development, skills gap analysis, technical competencies, ER matters (relating to sickness, absences, grievances, disciplinary, etc), contract hours, rosters, leave arrangements, etc, in line with policies and procedures. Liaise with the Engineering Manager and escalate as necessary.
• Ensuring all staff adhere to Company policies, procedures and formal Union agreements.
• Ensure communication/comments from staff are considered, acted upon if applicable and communicated back.

Requirements:

• A strong Engineering background with proven experience in maintenance, repair and overhaul of heavy vehicle, equipment and/or machinery, preferably with knowledge and/or experience of the Bus/HGV industry
• Ideal candidates will have served a recognised apprenticeship or hold a vocational qualification in a relevant mechanical, electrical engineering, or similar field. Alternatively educated to degree level or diploma in an engineering /vehicle maintenance discipline
• Good knowledge of Health & Safety and leads by example in the adherence to related working policies, practices and procedures (IOSH)
• Ability to lead and supervise a team and individuals to bring out the best of their abilities to ensure a safe and effective working environment is maintained.
• Excellent attention to detail and work under pressure in a dynamic environment
• Good interpersonal skills and written communication; ability to communicate with all staff and accept feedback in all forms.
• Experience of working in partnership with Trade Union representative