À propos de ce poste Assistant Director of Rooms chez Four Seasons
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world class employee experience and company culture.
About the location:
Nile side Egyptian glamour; a sleek setting, our Hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning r hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 unit, a heated swimming pool, Spa and Fitness Center, and 11 food and beverage venues.
Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
[Assistant Director of Rooms]
Four Seasons Hotel Cairo at The First Residence
Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced [Assistant Director of Rooms] who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
About the role:
Assistant Director of Rooms who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
What You Will Do
Job Description
- Operations Oversight: Manage daily tasks for the front office, housekeeping, laundry, and guest relations.
- Team Leadership: Train, coach, and supervise department managers and staff.
- Guest Satisfaction: Handle special requests, solve complaints quickly, and maintain high quality standards.
- Financial Management: Assist with budgets, labor productivity, and forecasting.
- Executive Coverage: Step in for the Director of Rooms when needed.
- Required Qualifications
- Experience: 3 to 5 years in rooms division leadership, such as Front Office Manager or Executive Housekeeper.
- Education: Bachelor’s degree in hospitality, hotel management, or a related field.
- Skills: Strong communication, problem-solving, and leadership abilities.
- Software: Knowledge of property management systems like Opera PMS.
Requires a working knowledge of division operations.
- Working knowledge is generally learned on-the-job.
- Requires ability to operate computer equipment and other [Rooms] systems.
- Requires reading, writing and oral proficiency in the English language.
- More than 3 years experience.
- Have authorization of citizenship
What We Offer:
- Competitive salary, wages, and a comprehensive benefits package
- Excellent training and development opportunities
- Complimentary dry cleaning for employee uniforms/ business attire.
- Complimentary employee meals
- Complimentary stays at Four Seasons properties (based on availability), with discounted meals.
- Dental and medical/disability/life insurance
- Retirement pension plan
- Employee service awards
- Annual employee party/social and sports events
Schedule & Hours
Full–time job with 5 working days a week.
