Job Profile:

Administrative Operations Manager 2

Job Family:

Administrative Operations

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Manages the intermediate to complex operations of a department within the division. Monitors budget, implements strategic priorities, and prepares reports for senior management.

Job Description:

Pay Rate: $57,000 per year

Being a part of Sun Devil Fitness and Wellness (SDFW) at Arizona State University means contributing to our mission of enhancing ASU and the communities we serve by embracing physical, mental, spiritual, and social well-being as a hallmark of the Sun Devil Experience. Our work promotes skill development, community building, and healthy lifestyles through recreation and wellness opportunities.

The Assistant Director: Fitness Programs is responsible for the daily operations and staff supervision of a comprehensive Tempe Fitness Program which includes Group Fitness, Personal Training, Small Group Training, and supervision of three (3) Weight Rooms.  This position is responsible for creating welcoming programmable spaces and meaningful opportunities that support both student success and community well-being. This position is officed out of the ASU Tempe campus and serves as a member of the university-wide Sun Devil Fitness and Wellness management team..

ESSENTIAL DUTIES

Program Operations (45%)

• Oversee the day-to-day operations of fitness programs, including group fitness, personal training, small group training, and weight room spaces.

• Coordinate program offerings such as cycle, Pilates, reformer Pilates, yoga, strength training, small group training, and other fitness-based programs.

• Manage scheduling, client intake processes, trainer assignments, equipment needs, and program logistics.

• Ensure fitness programs and spaces are safe, welcoming, and aligned with ASU policies, industry standards, and risk management guidelines.

• Monitor program participation, revenue, trends, and participant feedback to support program growth and improvement.

• Assist with marketing, promotion, and communication efforts for fitness programs and services.

• Collaborate with university departments, student organizations, and campus partners to support special events, programs and/or wellness initiatives.

Staff Management (45%)

• Recruit, hire, train, schedule, supervise, and evaluate a management intern, fitness instructors, personal trainers, small group training staff, and weight room supervisors.

• Provide ongoing coaching, feedback, and professional development to support staff success, safe program delivery and service quality.

• Lead instructor training courses, NASM preparation, and other development opportunities for students interested in fitness staff positions.

• Maintain staff expectations, training materials, procedures, certifications, and compliance requirements.

• Manage student employee payroll and support budget oversight for assigned program areas.

General Duties/Expectations (10%)

• Support department, campus, and university-wide initiatives as assigned by leadership staff.

• Demonstrate flexibility, critical thinking, and independent problem-solving in a dynamic setting.

• Provide exceptional customer service and thoughtful solutions that foster a welcoming and supportive environment for all participants.

• Perform other duties as assigned.

• Availability for occasional evenings and weekends is required.

 

DESIRED QUALIFICATIONS

• Master’s degree in Higher Education, Recreation, Kinesiology, Exercise Science, Health, Sports Management, or a related field and at least one (1) year of professional experience.

• Experience in leading fitness classes and/or executing a personal training program.

• Experience supervising, training, and mentoring staff.

• Proven ability to prioritize, organize, and manage multiple projects effectively.

• Valid Personal Training certification and/or Group Fitness Instructor certification through AFAA, ACE, ACSM, NSCA, or NASM, or a nationally accredited organization or obtain within first 90 days of employment.

WORK ENVIROMENT

• Sit or stand for prolonged periods of time

• Use computer effectively - including inputting, reviewing and retrieving information, extended periods of viewing screens and using mouse and keybord

• Ability to lift up to 35 lbs.

Department Statement:

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counselling Services, Disability Resources, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services, Access ASU and others.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

 

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.