Area Operations Manager for Dialysis Clinics

As Area Operations Manager, you will be responsible for the operational performance and development of approximately 11 dialysis clinics across Czechia.

Acting as a strategic partner to Head Physicians and clinic leadership teams, you will support them in achieving operational goals, improving efficiency, and ensuring the delivery of high-quality patient care.

You will work closely with clinic leaders to identify opportunities for improvement, implement strategic initiatives, and drive operational excellence across the network.

The role combines operational management, business oversight, and stakeholder collaboration, with a strong focus on supporting clinics in delivering outstanding outcomes for both patients and employees.

We are looking for a strategic manager who can build strong partnerships with Head Physicians, navigate complex healthcare environments, and help shape the continued growth and success of our dialysis network in Czechia.

Key Responsibilities:

Leadership & Direction:

• Communicate local action plans aligned with the broader organizational mission.
• Motivate and guide the team of head physicians to achieve business goals.

Strategic Planning:

• Contribute to and implement strategic planning systems.
• Drive operational improvements and excellence measures.

Budgeting:

• Develop and manage budgets, audit outputs, and analyze data for informed decision-making.

Performance Management:

• Set performance objectives, monitor progress, and take corrective actions to ensure targets are met.

Operations Management:

• Oversee clinic operations, ensuring the delivery of high-quality services and adherence to operational measures.

Compliance:

• Ensure compliance with regulatory requirements, industry standards, and company policies.
• Lead quality assurance efforts and evaluate risks.

Capability Building:

• Identify development needs, build team capabilities, and provide coaching to enhance performance.

Collaboration:

• Work closely with our clinics , international and local commercial operations leaders, care delivery functions, and various G&A departments such as Medical, Legal, Compliance, and HR.
• Engage with external service providers, suppliers, local authorities, and government representatives.

Requirements:

• Master’s degree in General Management, Finance, Clinic Management, Medicine or a related field.
• 5+ years of experience leading teams and managing operations, ideally within healthcare services, healthcare providers, or the pharmaceutical industry.
• Experience in the pharmaceutical or medical technology industry is a must 
• Strong operational, analytical, and planning skills.
• Excellent organizational skills and ability to manage multiple priorities.
• The role requires proven resilience, strong stakeholder management skills, and the ability to handle complex or sensitive situations.
• Effective communication, interpersonal, and presentation skills.
• Strong project management capabilities and financial acumen.
• Proactive, flexible, and commercially aware.
• Proficiency in IT tools (MS Office, CRM, SAP) and modern communication systems.
• Proficient English and Czech language (written and spoken)