Job Description:

Better and fairer care. Always.

St Vincent's has been a leader in Australia's health and aged care landscape for more than 165 years. Since our founders, the Sisters of Charity, opened our first hospital in 1857, our services and nearly 30,000 people have been behind some of Australia's most important medical breakthroughs. We are a microcosm of Australia’s health and aged care system and are uniquely positioned to lead and respond to our rapidly changing environment.

We are looking for a special kind of person - a St Vincent’s kind of person. Someone who puts excellence, compassion, connection and caring for other people at the heart of everything they do.

About the role

• Responsible for the day-to-day administration, support and maintenance of business applications and SQL database environments. This includes application support, system maintenance, updates and patching, reporting, troubleshooting, and database administration activities.
• The role works closely with application vendors, infrastructure teams and business stakeholders to maintain system availability, performance, security and data integrity, while supporting changes, upgrades and ongoing operational requirements.

Key responsibilities of the role

• Administer and maintain Enterprise Applications and its SQL Server environments, ensuring availability, stability and reliable day-to-day operations across the organisation.
• Perform SQL Server administration, including database maintenance, backup and recovery, storage management, performance optimisation and high-availability monitoring.
• Act as the primary technical contact for the application vendor, managing support cases, defects, enhancement requests and SQL Server licensing compliance
• Manage development and test environments, including refreshes from production,
• Configure the application to meet business needs, and manage user access, roles and security profiles, including periodic access reviews.
• Plan and deliver vendor releases, upgrades, patching, database scripts and schema changes across development, test and production, coordinating testing and user acceptance with business stakeholders.
• Provide tier-3 support for complex application, integration and database issues, leading root cause analysis and preventative actions for major incidents.
• Monitor application, interface and database health, proactively identifying performance issues, capacity constraints and risks before they affect critical services.
• Apply security, privacy and change management controls, including least-privilege access, auditing, encryption and de-identification of non-production data, so patient information is protected at every step.
• Contribute to automation, disaster recovery testing and business continuity planning to improve operational efficiency and system resilience.
• Maintain accurate technical documentation, configurations and operational runbooks, and share knowledge with service desk and application support staff.
• Work with infrastructure, cloud, security, integration teams and vendors to resolve escalated issues, and participate in an on-call roster and after-hours change windows as required.
• Work across multidisciplinary teams and business areas, contributing to a high-performance, values-based culture.
• Support internal and external audits and records retention requirements,
• Report writing experience (e.g. SSRS or Power BI)

Things that work for us

• Minimum 3 years' experience in enterprise application administration or SQL Server administration, with strong hands-on SQL Server experience essential.
• Strong SQL Server skills, including database maintenance, backup and restore, performance troubleshooting, storage management and database security.
• Experience with SQL Server high availability and disaster recovery, such as Always On Availability Groups, failover clustering or log shipping.
• Experience administering vendor-supported enterprise applications, including configuration, upgrades, patching, user access and ongoing maintenance.
• Experience managing releases, database scripts and schema changes across development, test and production environments.
• Strong troubleshooting and analytical skills across application, integration, infrastructure and database issues, with working knowledge of Windows Server, IIS and Active Directory.
• Understanding of IT service management, including incident, problem and change management, with strong documentation and stakeholder engagement skills.
• Experience with scripting and automation, such as PowerShell, T-SQL or SQL Agent jobs, would be highly regarded.
• Experience with Azure SQL or cloud-hosted databases, and Microsoft certification such as DP-300, would be highly regarded.
• Experience in healthcare or health IT, with exposure to clinical systems, healthcare data or HL7 integrations, would be advantageous.
  

Things that work for you:

• Ability to visibly see your impact on the business and its service
• Competitive salary packaging options
• Discounted private health insurance
• Employee Assistance Program for staff and their families
• Access to the Fitness Passport (FP)
   

Why become part of St Vincent’s Health Australia Because you’re like us, you believe in our vision that every person, whoever and wherever they are, is served with excellent and compassionate care, by a better and fairer health and aged care system. Better for all our people, who work tirelessly to provide the highest levels of care and quality of life for our patients and clients. And better support for the local communities we play an important role in and continue to support.
 

Reconciliation Action Plan As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
 

Your employment is conditional upon the completion of all required pre-employment checks, including relevant immunisations.
 

Interested? Apply today and please note - we will be progressing applications throughout the advertising period.
 

Respectfully, no recruitment agencies.

Closing Date:

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct