Fraud investigators rely on multiple systems and workflows to identify, manage, and resolve cases. As Vanguard continues to evolve its fraud capabilities, we are building a unified case management platform that simplifies operations, improves investigator experiences, and creates a scalable foundation for future growth.

This role will serve as a key technical leader responsible for helping design, build, and deliver a resilient case management ecosystem that integrates multiple existing applications into a common platform supporting fraud investigations globally.

The ideal candidate combines strong hands-on engineering experience with leadership, collaboration, and systems-thinking skills. They are energized by ambiguity, enjoy building new capabilities from the ground up, and can influence teams without formal authority.

Lead Architecture and Platform Delivery

• • Drive the technical design and implementation of a modern fraud case management platform that integrates multiple applications and services into a unified solution.
  • Partner with architects, engineers, and product leaders to establish a scalable and resilient platform strategy.
  • Make architectural and engineering decisions that balance speed of delivery with long-term maintainability and operational excellence.
  • Contribute directly to solution design, technical planning, and critical engineering decisions.

Champion AI-Enabled Engineering and Innovation

• • Drive adoption of AI-assisted software engineering practices to improve developer productivity, code quality, testing effectiveness, and delivery speed.
  • Evaluate and incorporate emerging AI capabilities into engineering workflows, including code generation, automated testing, documentation, and development lifecycle optimization.
  • Partner with architecture and platform teams to identify opportunities for AI-driven capabilities within the fraud case management ecosystem.
  • Establish engineering practices that balance innovation, security, governance, and responsible AI adoption.

Influence Across Teams and Systems

• • Act as an informal technical leader contributing to the fraud modernization roadmap.
  • Build strong partnerships with teams supporting existing case management and fraud-related applications.
  • Influence roadmaps, integration strategies, and technical standards to ensure a seamless end-to-end solution.

Build a New Engineering Team

• • Help establish engineering practices, standards, and delivery processes for a newly formed team of full-stack engineers.
  • Mentor and develop engineers through technical leadership, coaching, design reviews, and collaboration.
  • Promote a culture of ownership, innovation, automation, and continuous improvement.
  • Champion agile delivery practices that enable rapid iteration and continuous value delivery.

Drive Long-Term Platform Evolution

• • Help define a strategic roadmap that enables onboarding of additional fraud capabilities, workflows, and regions over time.
  • Identify opportunities to leverage cloud-native technologies, automation, integration patterns, and modern engineering practices.
  • Establish the foundation for a scalable global platform that can support future growth and evolving fraud prevention requirements.

Qualifications

• • Approximately 10+ years of application engineering experience.
  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
  • Strong experience with distributed systems, integrations, APIs, and modern application architectures.
  • Demonstrated ability to influence technical direction without direct authority.
  • Mentoring engineers and helping establish engineering best practices.
  • Leveraging AI-assisted development tools within modern software engineering environments.

Special Factors

Sponsorship

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.