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Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

About the Role

Position Title: Global HR operations     

Corporate Title: Analyst               

Experience- 3-7 years

Location:  Bengaluru                          

Job Profile

Role Summary

The HR Operations Analyst is a client-facing role within Global HR Central Services, responsible for delivering high-quality, efficient, and compliant HR services across the employee lifecycle. The role acts as a key point of contact for employees, managers, and COEs, managing various HR operational activities while ensuring adherence to service level agreements, policies, and regulatory requirements.

Employee Lifecycle Management

• Manage end-to-end administration of employee leave of absence cases, including statutory and non-statutory leave (e.g., maternity, paternity, parental leave, disability, sick leave, and other approved absences)

• Act as a primary point of contact for leave-related queries, providing guidance and support to employees and managers throughout the leave lifecycle. Manage leave cases through to resolution, ensuring clear communication, timely updates, and adherence to defined timelines

• Escalate complex or high-risk cases (e.g., long-term absence, sensitive employee situations) to senior stakeholders as appropriate

• Support payroll input and employee data changes in HR systems as required

Severance & Involuntary Exit Operations

• Support the end-to-end administration of involuntary terminations, including redundancies, terminations, and mutual separations

• Prepare and process severance documentation, ensuring accuracy and compliance with internal policies and legal requirements

• Coordinate with various HR teams and stakeholders to ensure timely and compliant execution

• Track severance cases and ensure approvals, timelines, and milestones are met

• Support preparation of severance package inputs in coordination with other HR teams

• Manage communications ensuring confidentiality and consistency

• Support reporting and analysis as required

• Identify opportunities to improve and streamline severance processes

HR Systems, Data & Documentation

• Maintain accurate employee data within HR systems, ensuring integrity and completeness

• Produce HR documentation including letters and statutory documentation as required

• Ensure proper document management (filing, archiving, and retention)

Compliance, Risk & Controls

• Ensure activities are executed in line with policies, procedures, and regulations

• Support internal and external HR audits

• Identify and escalate risks, issues, and exceptions within control frameworks

• Maintain awareness of employment legislation and regulatory changes

Process Improvement & Operational Excellence

• Identify opportunities to streamline HR processes and reduce manual effort

• Support implementation of process improvements and standardization initiatives

• Contribute to initiatives enhancing service delivery and operational effectiveness

Stakeholder Management & Collaboration

• Build effective relationships with employees, managers, and COEs

• Collaborate across regions to promote consistency and best practice

Couple of key points to remember when applying for the role.

1.This is a global role so the resource is expected to work in global time zones (shift allowances will be applicable as per the shift allowance policy)

2.Though they will follow India holidays, they might have to login on those holidays when needed as per the duties(working on holidays policies will be applicable) .

3.This is a 3 day WFO set up with no or minimum exceptions (applicable to HR Ops Analysts and HR Ops AVP/VP’s

4.Candidates with language fluency of Spanish, Portuguese, French will be added advantage

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.