MAJOR DUTIES & RESPONSIBILITIES:

• Develop and monitor assigned projects in accordance with defined strategies.
• Visit channels to identify improvement opportunities and submit proposals to supervisor.
• Monitor sustenance and adoption of previous projects and identify possible fixes.
• Prepare assign project timeline and comply with it.
• Define and communicate project objectives that are clear, useful, and attainable
• Manage the constraints of the project management triangle, which are cost, time, scope and quality
• Conduct kick-off meetings with internal clients to review expectations and to create a written project plan with milestones and deliverables.
• Coordinate assigned projects, working closely with the client and other teams.
• Organize, convene and document regular client and internal project team meetings throughout development and post go-live to present and review project activities, establish deadlines and keep project on track.
• Create work orders for add-on services to meet client’s expectations.
• Monitor every step of the project process and progress; anticipates potential issues and proactively manage details
• Participate in other teams’ projects development to proactively anticipate potential issues, aligned to projects to channels needs and expectations.
• Issues a client survey at the completion of each project to determine the client’s perspective on the overall implementations.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in industrial engineering or related field required.
• Minimum of one (1) year of related experience required
• The minimum education and experience requirements may be satisfied through an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
• Proven working experience as a data analyst with technical expertise regarding data models, database design development, data mining and segmentation techniques.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Knowledge of statistics and experience using statistical packages for analyzing large datasets such as Excel, Access, Power BI, Power APPs and/or Quicksight.
• Knowledge in Microsoft software, as Word, Excel, Power Point, Teams, Copilot, Virtual Studio and PDF-Adobe Acrobat.
• Excellent organizational and interpersonal skills.
• Ability to work collaboratively and effectively with diverse staff, colleagues, and clients
• Demonstrated ability to analyze problems/issues, gather data and information, evaluate and recommend alternative solutions
• Self-learning and continuous improvement mindset
• Futuristic thinking
• Fully bilingual in English and Spanish (written and verbal) required.

WORK AUTHORIZATION & ELEGIBILITY:

• Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
• Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

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