Job Description

Overview

We are 270+ talents operating under one Hub; diversified into different process groups - Recruitment, Lifecyle, Offboarding, Service Excellence and Contact Management. We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. We welcome you to bring your authentic self and create a better tomorrow with us. The future focussed HR organisation largely possess a strong Onshore Partnering Team and the Centre of Excellence, complimented by a robust Service Delivery Team offering top class services to employees from the HR People Hub, Bangalore.

Your role

Responsibilities

·       Organising the delivery of numerous virtual/classroom-based learning programmes and the various logistical components which support this using regional admin resource where appropriate (liaising with candidates, organising refreshments, booking venues, invites, tutors etc).

·       Develop strong working relationships with internal stakeholders (L&D Consultants, HR Ops Partners, Finance team), and the external learning partners of the organisation (where appropriate).

·       Maintenance of appropriate systems for candidate attendance, feedback and reporting (LMS).

·       Management of course waiting lists to maximise attendance and financial efficiency of course.

·       Deal with employee enquiries around learning and manage suitable responses in a timely manner.

·       Provide administrative support including printing, collation and distribution of course materials.

·       Work closely with multiple teams to ensure a smooth deliver of Induction events.

·       Working knowledge of L&D management software.

About you

Essential

·       Strong computer skills across the full range of Microsoft Office applications (Word, Excel, Powerpoint).

·       Excellent attention to detail and high levels of process adherence.

·       An ability to work quickly and accurately to tight deadlines with limited supervision.

·       A professional manner and the ability to develop strong working relationships.

·       Good communication skills, both written and verbal.

·       Good organisational skills and ability to prioritise and balance conflicting priorities.

·       Able to use own initiative with a flexible “can-do” attitude and approach.

·       Confidentiality and the ability to handle sensitive situations with discretion and diplomacy.

·       A good understanding of data protection.

·       Able to work to a high level of accuracy when inputting and interpreting data.

·       Be willing and able to work closely with others, be they company, supplier or customer and promote good relationships and team working.

·       Demonstrates a commercial awareness around costs and strives for value for money in relation to the organisation of training.

Behaviours

The L&D Administrator will demonstrate the behaviours and values expected within HR Operations:

·       To demonstrate a collaborative style when working with all other HR services lines.  To include inviting others to appropriate meetings, involvement in cases, projects, and initiatives where they can make a valuable contribution or for development purposes.

·       Be proactive in sharing knowledge and lessons learned from day-to-day, cyclical and project activities.

·       Be proactive in taking steps to understanding what the business and other HR service lines do.

·       Act as a role model for others by setting the example of building good relationships with all clients and stakeholders.

·       Build trust from HR and clients by being credible by acting professionally and getting things right first time.

·       SME and Operational Excellence Responsibilities

·       Act as the primary Subject Matter Expert for Learning & Development operational processes, ensuring consistency, compliance, and adherence to global standards.

·       Provide guidance and support to team members on complex L&D administration activities, systems, policies, and process-related queries.

·       Own, maintain, and continuously improve Standard Operating Procedures (SOPs), process documentation, knowledge articles, and training materials.

·       Drive process improvement, standardisation, and automation initiatives to improve efficiency, quality, and user experience.

·       Conduct regular quality checks and audits to ensure data accuracy, process compliance, and adherence to agreed service levels.

·       Serve as an escalation point for complex learner, stakeholder, vendor, and system-related issues.

·       Support governance activities, operational reviews, reporting requirements, management information requests, and service performance analysis.

·       Monitor service level agreements (SLAs), and operational metrics, identifying risks and improvement opportunities.

·       Lead knowledge transfer activities and support onboarding and training of new team members.

·       Partner with internal stakeholders and external vendors to resolve operational challenges and improve service delivery.

·       Support User Acceptance Testing (UAT), system enhancements, process transitions, and implementation of new learning initiatives.

·       Identify trends, root causes, and opportunities for continuous improvement through data analysis and stakeholder feedback.

·       Represent the L&D Operations team in governance forums, project meetings, and cross-functional initiatives.

·       Promote a culture of operational excellence, collaboration, accountability, and continuous learning.Delivery

·       HR Communication

·       HR Operational Excellence

·       Systems Enhancement

Rewards & benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career.

This includes: 

·       Comprehensive life insurance coverage.

·       Premium medical insurance for you and your dependents.

·       Generous annual leave balance.

·       Flexible and hybrid work solutions.

·       Remote work opportunities outside of country.

·       Company gratuity scheme.

·       Discretionary bonus program.

·       Relocation assistance.

·       Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.

Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.

About AtkinsRéalis 

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.   

Worker Type

Job Type

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.