Job Description:

Role details 

Role title: Allocations Officer 

Role type: Permanent part-time (25 hours per week) and casual positions available

Department and location: Resource Allocation Unit, St Vincent's Private Hospital, East Melbourne location

Salary: $37.32 - $39.93 / hour (plus 25% loading for casual) plus super

Salary Sacrifice: Salary packaging available for part time role

Are you an experienced Allocations Officer looking for great care, great people and a great place to grow? You've found it. 

Is this what you're looking for? 

You want to work alongside leading specialists, in modern facilities, with a team that genuinely cares – about patients and about you. That's what you'll find at St Vincent's Private Hospitals. And as part of Australia's largest not-for-profit provider of health and aged care, you'll be doing work that puts people before profit.  

What you'll do 

You'll join St Vincent's Private Hospital as an Allocations Officer in our Resource Allocation Unit on either a permanent full-time or casual basis, where you'll: 

• Be responsible for meeting daily staffing requirements, supporting continuity of care and maintaining service excellence.

• Handling inbound calls with professionalism and efficiency, providing excellent service to both internal and external stakeholders.
• Coordinating with casual resource staff to confirm availability and secure shift bookings, ensuring optimal staffing levels.
• Managing internal rostering systems, including Emprevo and Kronos, to maintain accurate and up-to-date scheduling records.
• Collecting and reporting data on staffing effectiveness
• Monitoring performance standards and ensure that all Nurse Bank staff are appropriately oriented and inducted into the clinical environment.
• Promptly addressing any issues related to Nurse Bank or Agency personnel.
• Collaborating with Clinical Managers and Hospital Coordinators to understand and meet daily staffing needs across various departments.
• Engaging with external stakeholders, fostering positive working relationships and clear lines of communication.
• Providing vital administrative support to the Resource Allocations Nurse Unit Manager, contributing to the smooth and effective operation of the team.
• Assist with the recruitment, selection, and retention of casual staff
   

Is this you? 

• Exceptional communication and customer service skills, with the ability to interact confidently and professionally across all levels.
• Strong computer literacy and administrative capabilities, enabling you to manage systems and processes with precision and efficiency.
• A collaborative mindset, with the ability to develop effective working relationships with team members and a broad range of internal and external stakeholders.
• A proactive, adaptable attitude, paired with keen attention to detail and a commitment to delivering high-quality outcomes.
• Experience in an allocations or rostering role is highly regarded and will be an advantage.
• Familiarity with the healthcare industry is desirable, contributing to a deeper understanding of the environment and its demands.
• Knowledge of medical and health terminology is also considered an asset.

In return, we'll give you 

You want more in your pocket and real support for your wellbeing. As a not-for-profit, we can give you both. 

• Salary sacrifice: Take home more of what you earn – as a not-for-profit, part of your salary is tax-free, plus you get a meal entitlement card 
• Growth & development: Build your career with state-of-the-art training resources, education facilities and clinical partners, study leave and scholarships 
• Health and wellbeing: Look after yourself with discounted private health insurance, Fitness Passport gym memberships and a broad range of perks at each facility 
• World-class care: Learn and grow alongside leading clinicians in teaching, research and specialist care 
• Employee Assistance Program: Free, confidential 24/7 counselling for you, whenever you need it 
• Workplace giving: Flexible work arrangements, the option to purchase leave, and leave days to volunteer in your community 

Equal opportunity 

Whoever you are, you're welcome here. We celebrate diversity and inclusion and are committed to equal employment opportunity for everyone. 

If you're an Aboriginal or Torres Strait Islander person, we encourage you to apply and join us in delivering care that heals body, mind, spirit and community, as part of our commitment to reconciliation. 

Ready for your next career move?  

Apply today and take the next step in your career.

To find out more about our hospitals and the roles open to you, visit our Careers Website. 

Better and fairer care. Always  

Respectfully, this role is not open to recruitment agencies

Closing Date:

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct