About Oshkosh AeroTech, an Oshkosh company

Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people’s lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, JetAire®, JetPower®, AmpTekÔ, Jetway®, and more.

At Oshkosh AeroTech, we're looking for a highly organized, dependable, and detail-oriented Work Order Coordinator to join our Airport Services team. 

In this role, you'll play an important part in supporting daily airport operations by monitoring critical airport systems, coordinating maintenance requests, managing work orders, and communicating with maintenance teams, airlines, and airport stakeholders. You'll help ensure that operational issues are addressed promptly and that airport facilities and equipment continue running safely and efficiently. 

If you enjoy problem-solving, staying organized, working in a fast-paced environment, and being part of a team that keeps airports moving, we'd love to hear from you! 

OUR BENEFITS 

Joining Oshkosh AeroTech means becoming a valued member of a dynamic team with a comprehensive benefits package, including medical, dental, vision coverage, 401K, and more! 

YOUR IMPACT 

As a Work Order Coordinator, you'll play an important role in monitoring airport operations, coordinating maintenance activities, managing work orders, and supporting communication between airport stakeholders and maintenance personnel to ensure efficient and reliable operations. 

Responsibilities include, but are not limited to: 

• Receive, document, and maintain accurate records of incoming service requests, operational inquiries, and information calls. 

• Coordinate and dispatch appropriate maintenance personnel to respond to equipment malfunctions, system alerts, alarms, faults, outages, and service requests. 

• Maintain an understanding of airport system layouts, equipment functionality, and associated controls to effectively support daily operations. 

• Manage work orders within the Computerized Maintenance Management System (CMMS), including entering, updating, tracking, and maintaining accurate maintenance records. 

• Generate, review, process, and distribute work orders, operational reports, and other required documentation. 

• Prepare discrepancy reports for major incidents or equipment failures that impact airport operations. 

• Support the implementation of contingency plans and emergency procedures during system outages, equipment malfunctions, or other operational disruptions. 

• Coordinate backup and fallback procedures as needed to help maintain continuity of airport operations. 

• Assist Supervisors and Site Managers with preparing operational reports, tracking system performance, and identifying maintenance trends while maintaining system monitoring as the primary responsibility. 

• Follow established emergency communication protocols, including notifying airport tenants and other stakeholders when required. 

• Maintain accurate records and ensure the confidentiality of information related to airport operations. 

• Maintain a clean, organized, and safe work environment. 

• Follow all company safety policies, operational procedures, and applicable regulations. 

• Collaborate effectively with maintenance teams, airport personnel, and stakeholders in a diverse and multicultural work environment. 

These duties are not intended to be all-inclusive. Additional responsibilities may be assigned based on operational needs. 

MINIMUM QUALIFICATIONS 

• Valid driver's license. 

• Experience in administrative support, customer service, dispatching, work order coordination, or a related field. 

• Computer proficiency, including Microsoft Office applications such as Outlook, Word, and Excel. 

• Ability to obtain and maintain the required airport security clearance and badging. 

PREFERRED QUALIFICATIONS 

• High school diploma, GED, or equivalent experience. 

• Previous experience working in an airport, aviation, facilities maintenance, or similar operational environment. 

• Experience using Computerized Maintenance Management Systems (CMMS) to create, track, update, and manage work orders. 

• Experience coordinating maintenance personnel, responding to service requests, and monitoring equipment or system performance. 

• Ability to interpret operational reports, identify discrepancies, and maintain accurate documentation. 

• Strong problem-solving skills with the ability to respond effectively to urgent operational issues and changing priorities. 

• Excellent customer service and interpersonal skills, with the ability to communicate effectively with airlines, airport personnel, and maintenance teams. 

PHYSICAL DEMANDS  

While performing the duties of a Work Order Coordinator, the employee is regularly required to stand; walk; use hands and fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee is frequently required to climb or balance and work in small spaces. Ladder work required. The employee must regularly lift and/or move up to 50 pounds. Ability to work in outside weather conditions on an airport ramp around aircrafts and the confined areas of baggage conveyor systems. Specific vision abilities required by this job include good close proximity vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Good hand / eye coordination is required.  

WORK ENVIRONMENT  

The work environment is similar to airport operation with vehicular traffic. The employee is regularly exposed to moving mechanical parts, high, precarious places, outside weather conditions, fumes or airborne particles, toxic or caustic chemicals, cold, and vibration. The noise level in the work environment is usually loud. Employees will work on an airport ramp around aircrafts and around heavy equipment. 

Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our talent acquisition team by email [email protected].

Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.