Jobs › Companies › Workwave › AI Quality Governance Engineer (QGE) M/F

À propos de ce poste AI Quality Governance Engineer (QGE) M/F chez Workwave

Workwave · Hybride · Verona, Italy
WorkWave is a leading provider of cloud-based software that supports every stage of a service business's life cycle—from lead management and CRM to scheduling, routing, field operations, and payment facilitation. Our core platforms (PestPac, RealGreen, WinTeam, and TimeGate) serve pest control, lawn and landscape, security, and commercial cleaning companies, from multi-billion-dollar enterprises to the smallest upstart seeking an edge

About the Role

At WorkWave, we treat quality as an engineering discipline, not an inspection checklist. The AI Quality Governance Engineer (QGE) combines technical automation development with high-impact quality governance:

  • Engineering: Build scalable automated systems. Write clean test code, set up CI/CD quality gates, and create AI utilities (test skeleton generators, risk-scoring models, auto-triage pipelines).

  • Governance: Define "Done" across internal and vendor teams (such as Virtusa), enforce release standards, and track metrics that reflect actual system health (Change Failure Rate, Defect Escape Rate).

  • Day-One AI Fluency: AI is integrated directly into daily work. You will use AI pair-programming tools to draft tests and automation scripts, applying engineering judgment to ensure full coverage and edge-case validation.

  • Key Responsibilities

    • Automation & CI/CD (≈40%): Write and maintain end-to-end and API automation using Playwright, UnifiedDriver, and BDD frameworks. Configure automated gates in GitHub Actions to block regressions without slowing deployment.

    • AI Tooling & Innovation (≈40%): Pair with AI assistants (Claude, GitHub Copilot) to draft test suites, design reusable prompt templates, and build internal tools like the Quality Radar risk-prediction model.

    • Governance & Standards (≈20%): Define quality gates across SDLC checkpoints, audit contractor deliverables, monitor DORA metrics, and partner with Engineering Managers during sprint planning to address testability gaps.

    • Contract Type: Full-time, Permanent (Contratto a Tempo Indeterminato)

      Level / Inquadramento: Mid-Level Livello B2  (CCNL Metalmeccanico PMI Confimi agreement)

      Department: Quality Engineering Center of Excellence (COE)

      Reports To: Director of Quality / Functional QA Manager

Candidate Profile

Technical & AI Skills (Must Have)

  • 3+ years in software quality engineering with a focus on automation.

  • Working proficiency in at least one modern language: TypeScript/JavaScript, C#, Python, or Java (.NET/C# or TypeScript preferred).

  • Hands-on experience with modern test frameworks (Playwright, Selenium, or RestAssured for APIs).

  • Experience reading and configuring GitHub Actions YAML workflows.

  • AI-First Mindset: Daily experience using tools like Claude or GitHub Copilot to accelerate test writing, with the critical judgment to detect thin coverage or hallucinations before committing to source control.

  • Working knowledge of DORA quality metrics (Change Failure Rate, MTTR, Escape Rate).

  • Nice to Have

    • ISTQB certification (CT-AI or CT-TAE).

    • Experience establishing quality gates for offshore/outsourced technical partners.

    • Familiarity with SaaS enterprise software (e.g., field service management, ERP, scheduling).

    • Professional working proficiency in English (for global technical architecture); Italian language skills for local Verona hub collaboration.


Equal Opportunity & Non-Discrimination Statement

WorkWave is an equal opportunity employer and evaluates applications without discrimination, in compliance with Italian law (Legislative Decrees 198/2006, 215/2003 and 216/2003). 

Targeted Placement Priority (Legge 68/1999)

Applications from candidates registered in the ‘collocamento mirato’ lists (Italian Law 68/1999) are welcome and will be given priority, all other requirements being equal. (M/F)

Candidate Privacy Notice (GDPR & D.Lgs. 196/2003)

Candidates are invited to read the Privacy Policy pursuant to Regulation (EU) 2016/679 (GDPR) and Italian Legislative Decree 196/2003 (as amended by D.Lgs. 101/2018). Categories of Data & Protected Categories (Italian Law 68/1999):  We process contact details, work history, education, qualifications, and any information provided in your CV and recruitment correspondence. We do not solicit special-category (sensitive) data, except where strictly necessary to confirm eligibility for Protected Categories under Italian Law 12 March 1999, no. 68 (targeted disability and quota hiring) or to provide reasonable accommodations during interviews. 

Access control: Documentation concerning Law 68/1999 is accessible solely to authorized HR/compliance personnel and is kept segregated from technical interviewers and hiring managers. 

Data is handled by authorized internal personnel and third-party recruitment/ATS vendors appointed as Data Processors (Art. 28 GDPR). Any data transfers outside the European Economic Area (EEA) rely on valid transfer mechanisms under Chapter V of the GDPR (e.g., EU Adequacy Decisions or EU Standard Contractual Clauses). 

https://www.workwave.com/privacy-policy

 

Prêt à postuler chez Workwave ?
Postuler chez Workwave

Emplois similaires

Workwave
Senior Software Architect (M/F)
Workwave
⚡ Postuler tôt Verona, Italy · lieu restreint
● Nouveau 👁 Vu ✓ Postulé il y a 2 h
Workwave
Mid Market Account Manager
Workwave
⚡ Postuler tôt Holmdel, NJ · lieu restreint
● Nouveau 👁 Vu ✓ Postulé il y a 1 sem.
Workwave
Senior AI Engineer, Agentic Platform
Workwave
⚡ Postuler tôt United Kingdom, Remote · lieu restreint
● Nouveau 👁 Vu ✓ Postulé il y a 1 sem.
Workwave
Senior Applied Data Scientist / ML Engineer
Workwave
⚡ Postuler tôt United Kingdom, Remote · lieu restreint
● Nouveau 👁 Vu ✓ Postulé il y a 1 sem.
Workwave
Global Project Manager
Workwave
⚡ Postuler tôt Brierley Hill, UK · lieu restreint
● Nouveau 👁 Vu ✓ Postulé il y a 2 sem.
Workwave
Technical Product Manager - AI & Data Analytics
Workwave
⚡ Postuler tôt Remote, US · lieu restreint
● Nouveau 👁 Vu ✓ Postulé il y a 2 sem.
Workwave
Mid Market Account Executive
Workwave
⚡ Postuler tôt Remote, US · lieu restreint
● Nouveau 👁 Vu ✓ Postulé il y a 1 mois
Workwave
Technical Consultant
Workwave
⚡ Postuler tôt Brierley Hill, UK · lieu restreint
● Nouveau 👁 Vu ✓ Postulé il y a 1 mois
Workwave
Account Executive - SMB Sales
Workwave
⚡ Postuler tôt Remote, US · lieu restreint
● Nouveau 👁 Vu ✓ Postulé il y a 2 mois

Inscrivez-vous pour des suggestions adaptées aux emplois que vous ouvrez et aux recherches que vous enregistrez.

Plus d’emplois chez Workwave

Voir tous les emplois chez Workwave →

Postuler maintenant
🤖

Doucement — un instant

JobsRadar a été conçu pour de vraies personnes qui traversent une période difficile dans leur recherche d’emploi — pas pour des requêtes automatisées. Vous cliquez beaucoup trop vite et vous êtes maintenant temporairement bloqué.

Revenez plus tard. Si vous cherchez réellement un emploi, nous sommes de votre côté — agissez simplement comme un être humain.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Prenez une longueur d’avance dans votre recherche d’emploi.

Rejoignez notre canal Telegram pour ce qui vous aide à décrocher le poste — références salariales, le pouls hebdomadaire du marché et les annonces de nouveautés. Pas de spam, que du signal.

Rejoindre le canal — c’est gratuit