Job Description

About FIS

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Current and future (OPT) sponsorship are not available for this position 

Jacksonville, FL Hybrid (three days in-office, two days virtual) 

About the role

The Agile Product Owner Senior Lead is responsible for leading product development within Agile value streams, ensuring strategic priorities are translated into actionable backlogs and delivered through effective planning, prioritization, and stakeholder alignment.

The role drives business outcomes by managing delivery risks, dependencies, and team priorities while fostering collaboration across product, engineering, and business teams.

As a senior lead, this position mentors Product Owners, promotes Agile excellence, and champions continuous improvement to maximize customer and business value.

Works independently on complex initiatives with significant business impact and is recognized as a subject matter expert with growth paths into Principal Product Owner, Product Management leadership, or portfolio-level roles.

What you will be doing

• Execute the product roadmap, ensuring alignment with strategic objectives, customer needs, and market priorities.
• Manage product backlog, work with Product Manager on prioritization and refinement to maximize business value and delivery outcomes.
• Lead Agile planning activities including Program Increment (PI) Planning, sprint planning, backlog refinement, forecasting, and prioritization.
• Ensure teams have a clear understanding of priorities, dependencies, acceptance criteria, and delivery expectations.
• Drive effective execution by maintaining a well-prepared backlog and enabling predictable delivery.
• Facilitate alignment across cross-functional teams, balancing competing priorities and resolving conflicts to support strategic objectives.
• Provide leadership, mentoring, and guidance to Product Owners and Agile teams across the value stream.
• Drive consistency in product ownership practices, Agile execution, and backlog management across multiple teams.
• Foster collaboration, accountability, and a customer-centric mindset to improve product delivery effectiveness.
• Accountable for delivering business outcomes, strategic initiatives, and measurable value aligned with organizational objectives and OKRs.
• Monitor and manage risks, dependencies, team capacity, and delivery predictability to ensure successful execution.
• Use data-driven insights and performance metrics to guide prioritization decisions and optimize product outcomes.
• Champion continuous improvement initiatives that enhance Agile maturity, planning effectiveness, and team performance.
• Lead retrospectives and process optimization efforts to improve backlog quality, delivery predictability, and operational efficiency.
• Promote Lean-Agile best practices and foster a culture of innovation, learning, and continuous improvement.

What you will need

• Extensive experience serving as a Product Manager/ Product Owner within Agile and SAFe environments, with a proven track record of leading complex product initiatives across multiple teams and value streams.
• Strong ability to translate business strategy, customer needs, and organizational objectives into prioritized roadmaps, epics, features, and actionable backlog items.
• Demonstrated leadership in driving Program Increment (PI) Planning, prioritization, dependency management, and delivery execution across cross-functional teams.
• Proven ability to influence stakeholders, align competing priorities, and build consensus across business, technology, and product organizations.
• Experience mentoring and coaching Product Owners and Agile teams, while promoting consistent product management and Agile delivery practices.
• Strong analytical, problem-solving, and decision-making skills, with the ability to proactively resolve complex delivery, planning, and organizational challenges.
• Excellent communication, collaboration, and stakeholder management skills, with the ability to engage effectively at both executive and operational levels.
• Experience defining and tracking business outcomes, OKRs, delivery metrics, and value realization to drive continuous improvement and measurable results.
• Proven ability to manage risks, dependencies, capacity planning, and delivery predictability within large-scale Agile programs.
• 12+ years of experience in Product Ownership, Product Management, or related Agile leadership roles, including experience leading multiple teams or product areas.

Added bonus if you have

• Experience working with the FIS Profile Core Banking solution in Product Development, Professional Services, Implementation, or Client Delivery roles.

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech.
• Always-on learning and development.
• Collaborative work environment.
• Opportunities to give back.
• Competitive salary and benefits.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass