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At Enbridge, we are committed to delivering safe, reliable energy while advancing operational excellence, innovation, and sustainable growth. The Advisor TIS Desktop Platform Management plays a key role in supporting and enhancing the end-user computing environment across both IT and Operational Technology (OT) organizations. This position is responsible for ensuring the reliability, security, and performance of desktop platform services through effective management of device deployment, application delivery, endpoint security, and virtualization technologies. Working closely with technical teams, business stakeholders, and vendors, you will help drive service excellence while enabling a modern and productive digital workplace.

If you enjoy solving complex technical challenges and influencing enterprise-wide technology initiatives, we encourage you to apply today.

What You Will Do:

• Manage and support enterprise desktop platform services, including device imaging, software deployment, endpoint configuration, virtualization technologies, and security patch management.
• Package, test, and deploy applications, operating system updates, and security patches across IT and OT workstation environments using SCCM, Intune, or comparable endpoint management tools.
• Create, maintain, and optimize standard workstation images, task sequences, and deployment processes to ensure consistent and reliable device provisioning.
• Administer and maintain Active Directory Group Policies and endpoint configurations to support business, operational, and security requirements.
• Monitor platform health, analyze system events, troubleshoot complex technical issues, and coordinate timely resolution of incidents with internal teams and external vendors.
• Develop and maintain technical documentation, deployment procedures, operational standards, and knowledge-sharing resources to support ongoing service delivery.
• Collaborate with cross-functional IT teams on projects, upgrades, migrations, and continuous improvement initiatives that enhance the employee computing experience.

Who You Are:

• Degree or Diploma in Information Technology, Computer Science, Telecommunications, or a related discipline, with 4+ years of progressive experience supporting enterprise end-user computing environments in a medium to large companies.
• Demonstrated experience administering Microsoft SCCM, Microsoft Intune, Active Directory, Group Policy, and Windows operating systems in medium-to-large enterprise environments.
• Strong knowledge of software packaging, application deployment, patch management, image management, endpoint security, inventory management, and reporting processes.
• Experience developing and maintaining PowerShell scripts to automate administration, deployment, and operational support activities.
• Proven ability to troubleshoot and resolve complex desktop, operating system, application, and deployment issues while balancing multiple priorities in a fast-paced environment.
• Strong communication and relationship management skills with the ability to explain technical concepts to business stakeholders and collaborate effectively across teams and vendors.
• Highly analytical, customer-focused, and self-motivated, with strong problem-solving, decision-making, and continuous improvement capabilities.

Preferred

• Experience supporting large-scale enterprise desktop engineering, endpoint management, infrastructure projects, systems implementation, and IT operations.
• Knowledge of modern endpoint management strategies, virtualization technologies, cloud-based device management, and emerging workplace technologies.

Working Conditions:

• Primarily office-based role with occasional travel.
• Collaborate within a highly distributed North American team environment, partnering with stakeholders across multiple locations and business units.
• Work in a fast-paced, highly visible environment where balancing competing priorities, critical operational support, and project deliverables is essential to success.

Physical Requirements include but are not limited to:

Grasping, kneeling, light – moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.

Mental Requirements (Both Field & Office) include but are not limited to:

Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

Base Salary:

• Ranges from $90,000.00 – $118,000.00 USD for US locations based upon candidate’s experience, skills, and internal equity.
• Ranges from $94,000.00 – $120,000.00 CAD for Ontario locations based upon candidate’s experience, skills, and internal equity.
• Applicable compensation policies and guidelines apply to internal candidates.

Benefits:

• A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
• A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
• Valuable retirement savings plans, including a savings plan with company stock as an investment option.
• Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
• An Employee and Family Assistance Program.
• A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.
• Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.

Note* This position is not eligible for employment-based sponsorship now or in the future. Applicants must be legally authorized to work in the country where the position is located without requiring sponsorship from Enbridge now or in the future.

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants:

• Enbridge is committed to using AI responsibly. AI may assist with certain recruiting activities, but it is not used to make employment decisions. All employment decisions are made by people.
• Applications can be submitted via our online recruiting system only.
• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com