The Opportunity: 

The Administrative Coordinator I supports the Nicholson School of Communication and Media (NCSM) leadership, administration, faculty, and student success initiatives. The position is based primarily on the Downtown Campus with occasional responsibilities on the Main Campus.

Responsibilities:

• Serve as the receptionist for the Nicholson School of Communication and Media (NSCM) Downtown Campus. Provide a professional, welcoming customer service experience for students, faculty, staff, and others seeking assistance. Answer general questions about Downtown Campus programs and direct prospective students, guests, and visitors to their desired destinations. Answer telephone calls and general inquiries to the NSCM email.
• Provide administrative support to the Downtown Campus faculty and staff, including backing up other staff members as needed on both campuses. Act as IT liaison for faculty, staff, and classrooms by submitting IT tickets on their behalf when needed and working directly with IT to ensure tasks are completed. Provide general office support by ensuring NSCM space is well maintained, organized, and welcoming. Maintain office supplies, troubleshoot printer operations, and distribute faculty and staff mail. Provide parking pass information for guests of leadership and faculty.
• Provide strategic communication and event support for NSCM, including planning and operational support for school-wide meetings and program-specific events (e.g., faculty meetings, End of the Year Showcase for Digital Media, student career workshops). Develop and distribute event collateral. Oversee event logistics and provide day-of-operation support (e.g., ordering and picking up food, setting up and breaking down meeting spaces, and other tasks as needed). Manage inventories for marketing materials and promotional items.
• Create and manage content for multiple media platforms. Develop and distribute approved NSCM content on social media. Develop recruiting and marketing materials, academic program flyers, multimedia content for meetings, events, conferences, and programs. Maintain the NSCM calendar of events.
• Other duties as assigned.

Minimum Qualifications: 

Bachelor's or Master's degree and 0+ years of relevant experience; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Experience with program coordination, including supporting faculty, students, and program operations in a higher education setting.
• Ability to work effectively with faculty and students, including taking a firm and professional stance when necessary to uphold policies and ensure program integrity.
• Exceptional communication and interpersonal skills, both written and verbal.
• Excellent organizational strategies and time management practices to maintain workflow and meet deadlines.
• Demonstrated ability to work independently and take initiative.
• Familiarity with scheduling and resource coordination tools.

Special Instructions to the Applicants:

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

This role requires the successful candidate to work on-site at UCF as their primary work location. On-site presence is an essential function of this role.

Are you ready to unleash YOUR potential?  

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers: 

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options 
• Employee discounts, including tickets to many Orlando attractions 
• Education assistance 
• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law.  The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

For general application or posting questions, please email [email protected].

If an accommodation due to a disability is needed to apply for this position, please email [email protected].