Essential Responsibilities:

• Engage in behaviors that create an inclusive environment in which all people are valued and supported.
• Go beyond the easiest or surface answer for a student, or an internal or external customer, and get to the root cause of the problem, question or issue to solve it as quickly and professionally as possible.
• Acts as front person by greeting and accommodating students as well as visitors to the school.
• Direct all inquiries from students, staff and faculty appropriately.
• Provide sole office support as necessary, assist dean in providing administrative oversight of all programs and departments.
• Coordinate and maintain the Dean’s calendar and schedule
• Prepare and submit school orders, including working with new vendors to gather required paperwork and adding vendors to system as needed.  Monitor budget.
• Participate in school planning, attend regular meetings to take notes, maintain required data records, correspondence and calendars, serve as liaison to the staff and faculty.
• Handles phone calls either to answer the callers or direct them to appropriate personnel.
• Handles cancellation of classes when instructors cannot attend classes and posting appropriate signs.  Updates faculty on department activities, when needed.
• Access and create reports requested using college systems.
• Assists with and attends school activities when needed, including planning and attending events such as dean’s list receptions, faculty retreats, etc.
• Assist with office moves, onboarding procedures, and other faculty and staff changes
• Complete room reservations, event forms, facilities and IT tickets to support faculty as needed.

Other Responsibilities:

•  Serve on various college committees/councils and assist with various college activities such as graduation, enrollment activities, etc.
• Preparation of marketing and curriculum guides.
• Assist the other Schools when their administrative assistant is gone or mutually identify needs to assist with related school/program activities.
• Assist with inquiries, enrollment, registration, background checks, and documentation for courses. .

 Hiring Range:

• This role is budgeted between $16.00 and $17.00 per hour based on experience and qualifications.

Work Hours:  

• Typical business work hours, may be adjusted during peak times.

Minimum Qualifications:

• Associate’s degree with three (3) to four (4) years' related work experience.
• Excellent communication and organizational skills, and a high level of computer proficiency (including Word, Excel, Access, Power Point, Outlook)
• Ability to process verbal and numeric information accurately and quickly
• Must be a self-starter, well organized, capable of mature judgment and able to work independently and for multiple faculty members.
• Must possess good communication skills, an ability to work well with others and maintain confidentiality.    

Preferred Qualifications:

•   Previous work experience in higher education.        

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.