Job Description

WHO WE ARE 

At Cabinetworks Group, our shared purpose is to bring the kitchen to life. We design and manufacture the most comprehensive choice of kitchen cabinets in the country across our brands that include iconic leaders like KraftMaid®, Medallion® and Merillat®. 

We are America’s largest privately held cabinetmaker, a best-in-class team of over 6,000 employees across 20 locations, including 15 manufacturing facilities.  

The salary range for this position is $105,000 - $135,000 annually

WHAT YOU WILL DO

Leads the Customer Financial Services (CFS) team, managing customer accounts receivable (A/R), credit evaluation, and collections processes to minimize bad debt risk and improve working capital performance. Partners cross-functionally with sales, operations, logistics, and customer care to develop credit strategies, manage customer risk, and support business growth while ensuring compliance with credit policies. 

PRINCIPAL FUNCTIONAL RESPONSIBILITIES: 

• Lead all aspects of A/R and credit management for new and existing Dealer and/or Retail customers

• Analyze customer creditworthiness using financial data, trade references, and credit reporting agencies; establish and adjust credit limits accordingly

• Monitor and prioritize collections activities using reporting tools and performance metrics to reduce past-due balances and Days Sales Outstanding (DSO)

• Manage cash application processes

• Administer order management controls for accounts outside of approved credit parameters

• Develop customer-specific operating procedures in collaboration with sales, management, and customer service to mitigate credit risk

• Implement appropriate security agreements or personal guarantees when required to protect company assets

• Maintain current knowledge of relevant laws, regulations, and industry best practices affecting credit and collections

• Provide credit and collection systems training and guidance to business partners and internal stakeholders

• Manage and coach the Dealer and/or Retail CFS team, setting clear expectations and driving team performance, productivity, and development

ESSENTIAL QUALIFICATIONS AND SKILLS:

• Bachelor’s degree in Finance, Accounting, or a related quantitative discipline

• Minimum of 3 years of experience in accounts receivable, credit, or collections

• Minimum of 3 years of experience managing or leading teams

• Strong communication skills, including experience working with diverse customer bases and cultures

• Proficient in Microsoft Office, with expert-level skills in Excel and PowerPoint

• Strong analytical and problem-solving skills with attention to detail

• Effective time management skills with the ability to prioritize in a fast-paced environment

• Demonstrated ability to make firm, confident credit decisions

• Working knowledge of financial accounting principles related to A/R and credit management

PREFERRED QUALIFICATIONS AND SKILLS:

• Experience with ERP systems (e.g., Oracle, SAP) for managing A/R and credit processes

• Participation in professional credit associations (e.g., NACM)

• Exposure to continuous improvement methodologies such as Lean or Six Sigma

WHAT WE OFFER 

At Cabinetworks, we offer a comprehensive Total Rewards package designed to support your health, financial well-being, and work-life balance, including medical, dental and vision coverage, 401(k) with company match, paid time off, parental support programs, and company-paid life and disability benefits. Eligibility and plan provisions may vary. 

Shift

Full or Part Time

Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish