Accounts Receivable & Collections Officer

Permanent Full-time 38 hours per week

Malvern office Location (and hybrid work from home 2 days once training period completed)

We’re building for the better!

By 2036, more than 150,000 patients will look to us for healthcare every year.

At Cabrini Health we champion community, compassion and career fulfilment. Our teams are united by the shared purpose of making a meaningful contribution to exceptional, patient-centred care in well-resourced, world class facilities that inspire you to perform at your best and continuously grow professionally.

About the role

We are currently seeking an experienced Accounts Receivable & Collections Officer to join our Patient Accounts team at Cabrini Health. The position requires a candidate who is self-motivated and who has had experience in Medical Imaging Billing and Debt collection.  The successful candidate will also have a strong focus on customer service and take pride and ownership in their work.

Your day will look a little like this:

• Following up outstanding Debt

• Management of claim rejections

• Reporting of aged debts and reporting doubtful debts.

• Collaboration & Problem-Solving with internal and external stakeholders

• Liaising with Medicare/DVA/WorkCover and the Private Health Funds

What we’re looking for

• Previous experience in medical imaging or a hospital billing setting essential

• MS Office and WebPas

• Visage application experience

• High level attention to detail

• Excellent verbal and written communication skills

Why join Cabrini?

• Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits

• Attractive hourly rates and 13% Superannuation, as well as 17.5% annual leave loading

• Located close to public transport with discounted Myki Commuter club

• Ongoing support and training provided

• Access to a range of retail offers, discounted hospital services and savings on eligible private health fund services

• A commitment to health and wellbeing initiatives including discounted access to a wide range of gyms, pools, and fitness facilities through Fitness Passport

• Enjoyable workplace culture in a mission-based, values driven healthcare organisation

Interested? To view the position description click here or for further information about the role please contact: Lara Nicholson, Manager Patient Accounts - 9508 1222

Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.

Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.

As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Working for Cabrini

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.

There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.

Our values: Compassion - Integrity - Courage - Respect

MANDATORY FOR ALL NEW STAFF TO CABRINI

Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.