We're looking for an Account Manager, Programmatic & Paid Social to join our team in Canada. In this role, you'll combine hands-on programmatic campaign execution with client relationship management, supporting both Programmatic and Paid Social initiatives.

You'll work closely with clients and internal teams to develop, execute, optimize, and analyze digital media campaigns, while providing strategic recommendations and insights that help clients achieve their business goals.

Location: Toronto preferred; but open to candidates across Canada.

The Role

As an Account Manager, you'll serve as a key point of contact for clients while managing day-to-day media activation and campaign performance. You'll bring strong technical expertise in programmatic advertising, an analytical mindset, and the ability to translate campaign data into actionable recommendations.

You'll also have opportunities to expand your expertise across Paid Social platforms, including TikTok, while collaborating with experienced team members across our Media Operations practice.

Responsibilities

• Plan, execute, manage, and optimize programmatic advertising campaigns across display, video, and other digital channels.
• Support Paid Social campaign activation and optimization, including platforms such as TikTok and Meta.
• Manage day-to-day client communications, provide campaign updates, address questions, and troubleshoot platform or execution issues.
• Monitor campaign performance, analyze data, and develop actionable insights and recommendations to improve results.
• Leverage programmatic platforms such as DV360, The Trade Desk, Amazon DSP, and Campaign Manager 360 to support campaign delivery and performance.
• Collaborate with internal teams and external partners to ensure timely, accurate, and high-quality campaign execution.
• Provide clients with insights on industry trends, emerging advertising technologies, and opportunities to improve their digital media strategies.
• Manage multiple projects, timelines, and priorities while maintaining strong attention to detail and client satisfaction.
• Share platform knowledge, best practices, and learnings with team members to support continuous improvement.
• Identify opportunities to enhance campaign performance, streamline processes, and deliver additional value to clients.

About You

The essentials:

We're looking for someone with strong hands-on programmatic experience who can combine technical expertise with analytical thinking, client management, and a collaborative approach.

• 3–5 years of hands-on experience executing and managing programmatic advertising campaigns, ideally within an agency, advertising technology company, or in-house marketing team.
• Strong working knowledge of programmatic advertising platforms such as DV360, The Trade Desk, Amazon DSP, and Campaign Manager 360.
• Experience with Paid Social campaigns is a plus, particularly on platforms such as Meta or TikTok.
• Solid understanding of digital advertising technologies, campaign setup, targeting, optimization, measurement, and reporting.
• Strong analytical skills, with the ability to interpret campaign data, identify trends, and translate insights into actionable recommendations.
• Experience working directly with clients, managing expectations, and communicating campaign performance and strategic recommendations.
• Excellent written and verbal communication skills, including the ability to explain technical concepts to both technical and non-technical audiences.
• Strong organizational and project management skills, with the ability to manage multiple campaigns, deadlines, and priorities.
• A genuine interest in advertising technologies, emerging industry trends, and the evolving digital media landscape.
• Willingness to share knowledge, support colleagues, and contribute to team learning and development.
• Adaptability, curiosity, and a proactive approach to problem-solving in a fast-paced environment.

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