À propos de ce poste Account Director chez AKQA

AKQA · Sur site · Amsterdam

At AKQA (part of WPP), the Client Services team is responsible for every facet of our enduring client partnerships. We maintain an unwavering commitment to delivering meaningful outcomes and redefining the future of brands and businesses. With a profound empathy for our clients' business context, their customers, and society as a whole, we apply an entrepreneurial mindset to identify and enable opportunities for sustained growth.

As an Account Director, you will be the strategic and operational lead on client relationships, orchestrating delivery across our full spectrum of capabilities: from strategic brand and business transformation work, through digital experience design and delivery, to integrated campaign execution and production management. More than just a manager or consultant, you will foster deep partnerships to drive measurable impact across multiple workstreams and disciplines. Your understanding of client challenges combined with your ability to synthesise diverse expertise will enable you to unlock growth and deliver transformational business results.

Located at Nieuwe Herengracht right in front of the Hortus Botanicus, you will have access to our diverse network of specialists by collaborating across our twelve European studios. You will work in an environment which fosters a meritocratic culture and encourages ownership, and you will be surrounded by some of the brightest minds in their fields.

Strategic Partnership & Account Leadership

Establish collaborative partnerships with key clients to deliver against business objectives across multiple concurrent initiatives
Own project level client satisfaction and health with project management and operations partners, balancing short-term delivery with long-term relationship growth
Identify and nurture organic growth opportunities through deep understanding of client business and proactive capability positioning

Strategic Project Delivery

Supporting strategic brand, business, and experience transformation projects from discovery through execution and value realisation
Demonstrate strategic capability when framing client challenges, defining project approaches, and translating business objectives into actionable briefs
Ensure strategic initiatives focus on delivering tangible, measurable value to the client business

Campaign and Digital Experience Leadership

Orchestrate integrated campaign delivery across digital channels, ensuring alignment with brand strategy and business outcomes
Partner with production and execution teams to manage timelines, quality, and resource allocation
Oversee digital experience initiatives and ensure optimal user-centric delivery

Briefing & Synthesis Excellence

Effectively empathise with, synthesise, and communicate client requirements in clear, strategic briefs
Communicate complex strategic recommendations and digital approaches to senior stakeholders with confidence and clarity
Create comprehensive briefs that set up cross-discipline delivery teams for success

Cross-Discipline Coordination

Motivate and coordinate multidisciplinary teams across studios, disciplines, and partners
Partner with specialists in brand strategy, digital product, experience design, campaign planning, and production
Facilitate collaboration between AKQA practices to deliver holistic solutions

QUALITIES AND CHARACTERISTICS

Experience: 3+ years in digital, strategy, or business consulting.
Digital Expertise: Thorough knowledge of digital and online marketing communications, with technical experience viewed as a plus.
Autonomy: Ability to identify opportunities to enhance a client's business and grow relationships independently.
Digital Landscape: A strong understanding of customer experience and digital transformation.
Problem Solving: Proven ability to make a measurable difference to an organisation, project, or team.
Global Delivery: Experience managing integrated global or regional campaigns involving multiple stakeholders.
Business Development: Ability to drive new business opportunities from identification through to conversion.
Senior Presentation: Experience presenting autonomously at senior levels.
Cultural Fit: A positive and collaborative attitude with a passion for ground-breaking work.

Explore our extensive range of benefits here

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

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À propos de AKQA

CORE VALUES

Our founding values guide our work and the philosophy of our firm:

Innovation – pioneering ideas combined with the application of technology, to achieve lasting improvements in performance for our clients.

Service – outstanding service to our clients and colleagues, so we retain exceptional people and create trust-based relationships with clients.

Quality – adhere to the highest professional standards and superior quality.

Thought – recommending the best solutions through the most rigorous thinking process.

TEAMWORK

AKQA provides the highest quality ideas and innovation services to clients around the world. Our consistent track-record of results achieved for clients have set our firm apart. Through our focus on our core values, thought-leadership, rigorous delivery, and industry initiatives, AKQA is today one of the world’s most influential companies. Our goal is to become a high-performance environment where the most talented people flourish. With our perfectionist approach, people join AKQA for the opportunity to do the best work of their careers.

We create digital products, services and immersive experiences that are useful, usable, delightful and enjoyed by millions. We employ a rapid ideation and prototyping process that focuses on getting pilots into market quickly, helping clients make a sustained impact, increase their relevance and expand their connection. By embracing a pioneering approach that continues to lead and define the industry, we deliver cohesive blueprints that fulfil audience needs and surpass business goals.

LONG-TERM COMMITMENT

AKQA is committed to helping our team develop into the best possible practitioners and to providing them with an unparalleled foundation for their career. We help develop well-rounded professionals acquire leadership skills more quickly than at other organisations. Our employees benefit from the trusted long-term nature of our client relationships as well as the cultural alignment between the client and our own organisation, creating an optimum environment to deliver the work without any compromises.

ORGANISED TO SUCCEED

The core motivation at AKQA is product excellence. Although we are part of WPP, AKQA operates as an independent firm. Organically grown, our team works as a single firm, without geographic division. This means we can bring the best resources from our network to provide solutions for our clients.

In addition to our own Future Lions initiative, we have formed partnerships with many of the world’s leading universities so we can hire their best graduates. We combine youth and energy with maturity and experience to form a community that has a unique diversity of knowledge and exceptional professional judgement.

DEVELOPMENT

In addition to on-the-job training, AKQA offers a menu of training through the AKQA Academy and WPP Professional Development. This comprehensive curriculum of formal training is designed to equip our team with the substantive creative, engineering, business acumen, communications, management and analytical skills required to have professionally rewarding careers. AKQA Academy and WPP Professional Development courses are taught by leaders in their fields including AKQA’s own senior team and respected external experts.

To maintain the continuous focus on our core values, and provide a clear career path for our team, all of our Managing Directors and Executive Partners are promoted from within AKQA.

All AKQA employees and clients are invited to participate in the AKQA Insight and AKQA Tech.Insight thought leadership programmes. These comprise a series of informative lectures and Q&A sessions with authors, artists, athletes, scientists, engineers and entrepreneurs who are recognised leaders in their respective disciplines.

DIVERSITY

We believe that diversity is vital to AKQA’s ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. We provide our employees with the canvas, tools and confidence to help them advance their careers in a way that best suits them.

SUSTAINABILITY

At AKQA we believe everything a company does should be about taking the responsibility to be respectful towards the community and the environment. We consider community and pro-bono work to be an important commitment of our employees. We encourage our team to devote their skills to a broad range of pro-bono and community activities, working with myriad charitable and not-for-profit organisations. AKQA is part of WPP’s Sustainability initiatives. WPP is ranked no. 49 in an annual round-up of the World’s Greenest Companies.