•   You’ll participate in business requirements, discovery, and process-design sessions with functional SMEs and business users.
•    You’ll plan and facilitate collaborative workshops to understand current processes, user needs, pain points, decision points, handoffs, and improvement opportunities.
•    You’ll create an environment in which business users can actively participate in shaping the future experience.
•    You’ll ask structured questions that help users move from broad ideas or complaints to clearly defined needs, workflows, and design decisions.
•    You’ll synthesize information from interviews, workshops, requirements, and process documentation into clear design insights.
•    You’ll facilitate alignment across business, functional, technical, and delivery stakeholders when needs or priorities differ.
•    You’ll present concepts clearly and guide stakeholders through design decisions and tradeoffs.
Service Design and Workflow Definition
•    You’ll develop current-state and future-state user journeys for priority AI use cases.
•    You’ll create service blueprints showing the relationships among users, business processes, technology, data, systems, and supporting teams.
•    You’ll map end-to-end workflows, including user activities, decisions, approvals, handoffs, exceptions, and system interactions.
•    You’ll identify friction points, unnecessary process steps, unclear ownership, and opportunities for automation or AI enablement.
•    You’ll define how users will interact with AI-enabled capabilities, including human review, decision support, escalation, and exception handling.
•    You’ll develop personas or user profiles when needed to distinguish different roles, needs, behaviors, and levels of system access.
•    You’ll ensure proposed experiences reflect how work is actually performed within engineering, construction, and capital project environments.
UI/UX Design and Prototyping
•    You’ll translate business processes, user journeys, and workflow requirements into intuitive front-end experiences.
•    You’ll create information architectures, task flows, sketches, wireframes, screen concepts, and high-fidelity interface designs.
•    You’ll develop interactive prototypes in Figma for use in design working sessions, stakeholder reviews, and user validation.
•    You’ll design collaboratively and, where appropriate, in real time with business users.
•    You’ll rapidly incorporate stakeholder feedback and evolve concepts through iterative design cycles.
•    You’ll define page layouts, navigation, interactions, forms, dashboards, notifications, prompts, and other user-interface elements.
•    You’ll design for standard and non-standard scenarios, including empty states, error states, incomplete data, system delays, rejected actions, and process exceptions.
•    You’ll apply appropriate accessibility, consistency, usability, and responsive-design considerations.
•    You’ll use existing design systems and component libraries where available, and help establish reusable patterns where needed.
AI Experience Design
•    You’ll design user experiences for AI-enabled use cases in a way that makes the AI understandable, usable, and appropriately integrated into the business process.
•    You’ll define how users provide input, review AI-generated outputs, validate recommendations, make decisions, and provide feedback.
•    You’ll incorporate appropriate human-in-the-loop controls and user confirmation points.
•    You’ll help distinguish where AI should recommend, automate, summarize, flag, or support a decision rather than replace the user.
•    You’ll work with functional and technical stakeholders to ensure AI experience aligns with business rules, available data, technical capabilities, and governance requirements.
•    You’ll make complex AI interactions understandable to users who may not have technical backgrounds.
Technical and Development Collaboration
•    You’ll work closely with architects and developers to confirm that proposed designs are technically feasible.
•    You’ll understand relevant systems, data, integration, security, and platform constraints and incorporate them into the design.
•    You’ll translate approved designs into build-ready artifacts for the development team.
•    You’ll provide annotated designs, interaction specifications, component behavior, business rules, and supporting documentation.
•    You’ll partner with functional SMEs to confirm that designs accurately represent business requirements.
•    You’ll support the development of user stories, design acceptance criteria, and backlog items where required.
•    You’ll answer development questions and clarify design intent during solution build.
•    You’ll conduct design reviews and UX quality checks during development to confirm the implemented solution aligns with the approved experience.
•    You’ll help resolve design issues without losing the intended user or business outcome.
Delivery and Team Contribution
•    You’ll own assigned design activities and deliverables with limited day-to-day oversight.
•    You’ll manage design priorities across multiple use cases or concurrent activities.
•    You’ll maintain clear documentation of design decisions, assumptions, open questions, dependencies, and stakeholder feedback.
•    You’ll communicate progress, risks, and decisions to Project Leadership.
•    You’ll collaborate effectively within a lean delivery pod and contribute wherever needed to maintain delivery momentum.
•    You’ll balance user desirability, business value, technical feasibility, and delivery constraints.
•    You’ll produce client-ready materials and confidently present designs to both working-level stakeholders and leadership.

Flexible: The work location for this role will include a mix of working remotely, onsite at a client or in an Accenture office or center.
With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

•    5+ years of experience in UX design, UI design, product design, experience design, service design, or a closely related field
•     Strong hands-on proficiency with Figma, including wireframing, high-fidelity design, interactive prototyping, components, and collaborative design
•    Demonstrated experience facilitating discovery sessions, user workshops, workflow discussions, or collaborative design sessions with business stakeholders
•    Experience translating complex business processes, pain points, and requirements into clear and intuitive user experiences
•    Demonstrated ability to create user journeys, task flows, workflow diagrams, service blueprints, and interactive prototypes
•    Experience designing enterprise, operational, workflow-driven, or business-to-business applications
•    Experience indesign interactively in front of users and incorporate feedback in real time or through rapid iteration
•    Strong in understanding of user-centered design principles, usability, interaction design, and information architecture
•    Bachelor’s degree in design, Human-Computer Interaction, Information Systems, Psychology, Business, Engineering, or a related field, or equivalent relevant professional experience

•    Experience supporting energy, utilities, engineering, construction, infrastructure, EPC, or owner/operator organizations
•    Familiarity with capital project delivery, engineering workflows, construction processes, project controls, supply chain, materials management, quality, or field operations
•    Experience designing AI-enabled products, copilots, decision-support solutions, intelligent workflows, or automation use cases
•    Experience with service design methods such as service blueprinting, journey mapping, persona development, ecosystem mapping, and experience measurement
•    Experience designing complex workflow applications involving approvals, role-based activities, multiple systems, and business exceptions
•    Familiarity with design systems, reusable component libraries, and enterprise application design standards