Job Title 

Job Description

Position Summary
The Academic Manager is a key senior member of the school staff and oversees all academic duties and processes in the school.  He/she is responsible for the quality of the academic program as well as counseling students on academic issues, hiring and supervising instructors and fulfilling essential administrative duties. The Academic Manager will uphold the KI curriculum and KI policies/standards. He/she will ensure that company goals are met and use good judgment and common sense in all decisions.

Key job responsibilities include, but are not limited to:

• Open/close classes and assign instructors to these classes while working within the established KI curriculum and budgetary goals.
• Assign substitutes for instructors in the event they cannot teach due to illness, vacation, or emergencies.
• Hire, orient, train, supervise, and observe all instructors.
• Support instructors by giving them the information, tools, and guidance they need to be successful in the classroom.
• Regularly observe instructors to provide feedback and ensure adherence to the program curriculum and standards.
• Conduct regularly scheduled instructor meetings and participate in staff meetings as assigned by the School Director.
• Work with other school staff to provide excellent customer service and maximize student satisfaction.
• Stay informed of new developments in the ESL field and communicate to school staff.
• Provide counseling for students on academic matters to ensure both student satisfaction and academic progress.
• Advise prospective, new, and continuing students on courses, classes, and services.
• Complete administrative tasks on time as assigned by the School Director or other national staff.
• Monitor academic record keeping; maintain the academic portion of student files according to company policies and regulatory standards.
• Oversee the academic budget for the school by maintaining class size averages, ordering materials, and checking and approving instructor payroll with adherence to established HR standards.
• Handle and mediate disputes/problems between students and teachers, between teachers and     teachers, and between students and students.
• Collaborate and effectively participate in marketing initiatives and events as needed.
• Demonstrate leadership qualities such as dedication, respect, cooperation, motivation, innovation, commitment to quality, excellence, and superior customer service to students, staff and management.
• Other duties as assigned.

Minimum Required Qualifications

• Bachelor’s Degree (or equivalent)
• TESOL, CELTA, or TEFL certificate (including practicum) OR 2-4 years of ESL or EFL teaching experience
• 1+ years in an administrative or management role
• Thorough knowledge of educational practices, especially in the field of ESL/ EFL
• Must be authorized to work in the United States

Preferred Qualifications

• Master’s degree in TESOL or DELTA certification
• Prior experience with industry and/ or international students
• Teacher training experience
• One or more foreign language ability a plus

Once hired, must

• Be aware of who is the designated safeguarding Lead for Kaplan Languages

• Be aware of how to identify safeguarding concerns and how to appropriately respond to these

• Complete, in a timely fashion, any safeguarding training assigned to you

• Report any safeguarding concerns to the Designated Safeguarding Lead (DSL) in the school

• As a member of the school team, be responsible for all aspects of our students safeguarding and welfare in conjunction with the wider school and company management teams

• Must pass a criminal background check

Physical Requirements

• Sitting
• Standing
• Walking
• Climbing
• Lifting up to 50+ pounds 
• Pulling
• Pushing
• Carrying
• Grasping
• Reaching
• Bending
• Visual Acuity
• Color Determination
• Speaking
• Listening

*An equivalent degree abroad or acceptable experience in lieu of education: two years of experience for every year of formal education required

Location

Employee Type

Job Functional Area 

Kaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly. All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions.  Compensation for specific positions are based on job level, skills, years of experience, and education, among other factors.  Additionally, certain positions are bonus or commission eligible.