Job Summary  

The Tampa Bay Lightning and the Lightning Foundation are looking for high-energy, motivated, and reliable individuals to join our 50/50 raffle staff as sellers for the 2026-2027 hockey season. The position requires an outgoing personality while selling 50/50 raffle tickets to fans during Lightning Hockey games. It also requires interaction with a large number of guests while maintaining a strong representation of world-class service as a Lightning Brand Ambassador. 

Essential Duties and Responsibilities 

• Sell 50/50 raffle tickets to fans at the arena pre-game and during games  

• Approach and speak to a large number of fans each game 

• Use mobile handheld or stationary device and printers for the sale of 50/50 raffle tickets  

• Accurately handle cash from raffle ticket sales and turn it in to the Manager of Community Relations & Social Impact at the end of the night 

• Communicate and educate fans about 50/50 Raffle details and rules  

• Represent the Vinik Sports Group, Tampa Bay Lightning, and the Foundation in a positive manner as brand ambassadors, while providing world-class service to our fans  

• Understand the mission of the Lightning Foundation and effectively communicate and deliver information regarding the Lightning Foundation’s charitable endeavors  

• Responsible for meeting or exceeding designated sales targets and goals  

• Perform other duties as assigned 

Qualifications 

• 1+ year of customer service experience  

• Must be comfortable working with technology 

• Prior experience handling cash transactions  

• Must be prompt and arrive to scheduled shifts on time 

• Must demonstrate a positive attitude when interreacting with fans and other employees  

• Must be will to work at least 4-hour shifts  

Working Conditions 

• Must be able to stand on feet for long periods of time, walk long distances and climb stairs. 

• Must be able to communicate clearly and concisely in the English language 

• Ability to work in areas that can become crowded with equipment and/or people 

• Ability to work comfortably around special effects including, but not limited to: haze, strobe lights, lasers, etc.   

• Ability to work in loud environments 

• Ability to lift and carry up to 50lbs 

• Must be able to walk up to 0.5 miles to and from designated employee parking areas, including in varying earther conditions and during high-traffic event times 

• Must have the ability to work a flexible schedule including long hours, nights, weekends, and holidays 

• Must be able to work in cold/hot indoor and outdoor temperatures