Role: Zuora Billing Technical Consultant

Location: India (offshore)

Experience Level: 5+ Years

Role Overview

We are seeking a highly skilled and experienced Zuora Billing Technical Consultant to drive the implementation, configuration, integration, and ongoing production support of our Zuora Billing ecosystem. In this role, you will act as a pivotal bridge between business needs and technical execution, ensuring our subscription management and billing architectures run seamlessly and scale effectively.

Key Responsibilities

• Implementation & Configuration: Drive end-to-end Zuora Billing implementation, system configuration, and continuous functional enhancements.
• System Integration: Design, develop, and maintain robust integrations between Zuora Billing, enterprise CRM systems (e.g., Salesforce), and third-party payment platforms.
• Production Support: Actively troubleshoot complex production issues, perform root-cause analysis, and deliver scalable, long-term technical solutions.
• Solution Design: Collaborate with cross-functional teams to translate complex business requirements into effective, actionable technical architectures.
• Stakeholder Collaboration: Partner closely with both business and technical stakeholders to ensure alignment on project goals, timelines, and Quote-to-Cash (Q2C) objectives.

Required Skills & Qualifications

• Zuora Experience: 5+ years of dedicated, hands-on experience with Zuora Billing implementations and support.
• Technical Proficiency: Strong command of Zuora REST APIs, custom workflows, SOQL/SQL, and a deep understanding of the underlying Zuora data and object model.
• Domain Expertise: Comprehensive understanding of the end-to-end Quote-to-Cash (Q2C) process, subscription lifecycle management, invoicing, and payment processing workflows.
• Integration Capabilities: Proven track record of successfully integrating Zuora with major CRMs and payment gateways.
• Professional Skills: Excellent verbal and written communication skills, with a demonstrated ability to manage stakeholder expectations and translate technical concepts for business audiences.