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WORKSTREAM LEAD - CLINICAL

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Nordic is seeking talented professionals interested in future project opportunities. This posting is intended to build our talent pipeline for anticipated work that Nordic is currently bidding on. While the project has not yet been awarded, we welcome applications from individuals who would like to be considered should the opportunity proceed.

Why apply now?

• Get introduced to our recruitment team early
• Be considered for upcoming project opportunities
• Stay connected with Nordic as new roles become available

Please note: This posting does not represent an immediate vacancy, and any potential employment is contingent upon Nordic securing the relevant project work.

THE ROLE

The Workstream Lead - Clinical is accountable for the implementation partner's delivery of the clinical workstream working closely with the client's clinical lead across all aspects of clinical solution design, build coordination, testing, training readiness, deployment, and go-live across all inpatient and outpatient clinical areas.

This role serves as one of three consolidated workstream leads and provides a single-point of accountability within the implementation partner team for all clinical workstream delivery and co-ordination. The position encompasses responsibility for inpatient and outpatient services, Emergency Department (ED), Critical Care, Theatres, Anaesthesia, Diagnostics, Laboratory, Oncology, and Pharmacy, co-ordinating with other workstream leads where applicable.

The successful candidate will provide consulting services on healthcare-enabling technology projects in a programme leadership, project management, analyst, subject matter expert, and advisory capacity, specifically supporting organisations implementing and optimising the MEDITECH Expanse platform.

KEY RESPONSIBILITIES

Working closely with the client's clinical lead, the Workstream Lead: Clinical will be responsible for, but not limited to:

Clinical Leadership & Accountability

• Accountable for partner delivery of the clinical workstream end-to-end across all phases of the programme.
• Act as the delivery partner single point of accountability for all clinical scope and deliverables.
• Lead clinical stakeholder engagement across inpatient, outpatient, ED, Critical Care, Theatres, Anaesthesia, Diagnostics, Laboratory, Oncology, and Pharmacy services.
• Facilitate clinical design workshops and future-state workflow development.
• Ensure alignment of clinical workflows, system configuration, testing, training, and deployment activities.
• Provide support for the clinical safety case for the programme

Solution Design & Build Oversight

• Lead the clinical design and workshop programme across all clinical domains.
• Provide clinical oversight and direction for system build activities.
• Apply technical expertise to identify, troubleshoot, and resolve clinical system issues.
• Ensure build quality through content review, validation, and quality assurance processes ensuring traceability of build decisions and progress.
• Coordinate with application analysts, technical teams, and client stakeholders to ensure solution alignment.

Testing & Readiness

• Accountable for clinical test content, clinical scenario coverage, clinical stakeholder participation and clinical sign-off inputs working in close conjunction with the Test Lead.
• Support and provide clinical assurance for dress rehearsals, cutover and go-live planning.
• Support risk identification, issue management, escalation, mitigation planning, and reporting.

Training & Deployment

• Review and approve the accuracy of clinical training content and materials and support sign off in accordance with the programme governance 
• Support go-live preparation, deployment planning, and command-centre readiness.

Go-Live & Stabilisation

• Provide clinical workstream leadership  and escalation management throughout go-live and hypercare periods.
• Coordinate clinical issue resolution and optimisation activities.
• Ensure rapid response to operational challenges and clinical system concerns.

SKILLS & EXPERIENCE

Essential

• Minimum 12 years' experience delivering EHR implementation programmes within healthcare organisations.
• Significant leadership experience managing acute clinical workstreams on MEDITECH Expanse programmes.
• Demonstrated experience leading multi-disciplinary clinical teams through design, build, testing, training, and go-live activities.
• Deep expertise in:
  • Computerised Provider Order Entry (CPOE)
  • Electronic Medication Administration Record (eMAR)
  • Clinical Documentation
  • Critical Care
  • Theatres and Surgical Services
  • Diagnostics and Ancillary Services
  • Inpatient and Outpatient Clinical Workflows
• Strong understanding of healthcare operations, clinical transformation, and change management.
• Proven ability to facilitate executive-level and frontline clinical stakeholder workshops.
• Experience managing programme risks, issues, dependencies, and escalations.

Preferred

• Clinical background or strong clinical informatics credibility.
• University degree in Healthcare, Health Informatics, Information Systems, Clinical Practice, or related field.
• PMP, PRINCE2, ITIL, Health Informatics, or equivalent professional certification.
• Experience supporting complex healthcare transformation and digital maturity initiatives.

Personal Attributes

• Exceptional communication and stakeholder management skills.
• Strong leadership presence with the ability to influence across all organisational levels.
• Highly organised with the ability to manage multiple priorities simultaneously.
• Self-starter with excellent problem-solving and decision-making capabilities.
• Passion for mentoring, coaching, and developing others.
• Demonstrates integrity, professionalism, accountability, and commitment to organisational values.

ADDITIONAL DETAILS

• Work will primarily be performed on client site in Dublin
• Based on programme needs, there may be requirements for evening, weekend, or extended working hours particularly for go-live to support successful deployment and stabilisation.
• Travel outside normal business hours may be necessary.
• Consultants must remain responsive to client and organisational communications throughout active project engagements.

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.