JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Workplace Associates / Concierge  (JLL)

Role Overview

The Workplace Concierge is passionate about hospitality and thrives on creating memorable experiences for employees and guests. This role serves as the first point of contact for everyone who walks into the Singapore office, delivering a warm welcome, deep knowledge of the office and what is happening in the city, and hotel-like service. The Workplace Concierge works side by side with the Workplace Specialist, who runs operations behind the scenes. We treat the office as our listing: noticing what is off before anyone asks, and closing the loop with every person helped. Specific tasks are assigned and adjusted by the Regional Manager as the office evolves.

Focus Areas

• Welcome and hosting: Make every employee, visitor, and VIP feel expected and looked after, from arrival to departure, including tours, new hires, and visiting colleagues.
• Employee support and communications: Serve as the responsive, reliable first contact for questions and requests, in person and on Slack, keeping the information people rely on accurate.
• Office readiness: Keep reception and shared spaces welcoming and ready, and support the daily rounds and meeting room readiness.
• Mailroom, storage, and services: Run the mailroom, storage, keys, and everyday office services smoothly and reliably.
• Food and events support: Support the food program and events so that every lunch and gathering runs on time and well prepared.
• Admin, access, and reporting: Keep trackers, access records, invoices, and expense reporting accurate and on time, and back up the Workplace Specialist. Support other APAC offices as agreed.

About You

• 2 to 4 years in hospitality, concierge, front desk, or customer service, ideally in a premium or corporate setting.
• A natural host: warm, calm, professional, detail-focused, and always punctual, ensuring the front desk is ready on time every day.
• Clear English communication, with proficiency in a second language considered an added bonus.
• Food Safety Course Level 1, or willingness to complete it.
• Based in-office full-time, with flexibility for occasional evenings or weekends in support of events and gatherings.

Location:

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.