India (Remote)

Full-Time Employee

Hours: 12:30 PM - 9:30 PM IST (2 AM- 10 AM CT)

TopBloc is a Workday boutique partner firm that provides fixed-time, fixed-price Workday deployment services and on-demand Workday support. Using our internal proprietary tool we are able to quickly implement Workday Human Capital Management, Payroll, and Financials business processes and technology, letting our customers focus on their business while they gain immediate value. Once live, we also provide expertise and resources as needed to support the customer’s individual Workday solution.

TopBloc is committed to providing employees with an environment that provides continuous learning, career development, and a sense of belonging. We are looking for a Workday Time Tracking and Absence Post Production Consultant (experience level will determine job title) who is passionate about working in a collaborative environment and has the ambition to be a driver for success.

 Requirements (What We’re Looking For):

• Workday Time Tracking and Absence Certification (Required)

• Fluent in English (Required)

• 1+ years Workday Time Track and Absence post-production support experience with a Workday partner, for customers of all sizes (Required)

• Knowledge in Absence Plans, Time Entry Templates, Time Calculations, Time Entry Codes, Eligibility Rules, Accrual Calculations, Business Processes, Custom Reports, Calculated Fields, and EIBs (Required)

• Global Time Tracking and Absence experience (Preferred)

• Advanced knowledge of Microsoft Office Suite, particularly Microsoft Excel

• Passion for exceptional customer service and customer collaboration

• Ability to prioritize and manage multiple client  requests and/or tickets to meet customer deliverables

• Strong communication skills, both written and oral

• Ability to interact and collaborate effectively with clients and co-workers in a positive manner that engenders confidence and trust

• Good problem solver with ability to consider alternative and diverse perspectives

• Recommended internet bandwidth of 20Mbps

Responsibilities (What You’ll Do):

• Work directly with clients to deliver high-quality Workday Time Tracking and Absence solutions across multiple industries to meet, enhance and optimize the client’s business needs

• Work directly with clients, solving Workday Time Tracking and Absence issues as they arise

• Actively participate in internal training updates and opportunities to share one’s skills and learnings with others within the organization

• Assist with internal initiatives, as assigned, designed to improve the team, department or company

• Manage a team of consultants, guiding them through their Workday/professional development and handling escalations (Manager Level)

• Utilize Workday experience and knowledge to develop sales material and scope projects as needed by the sales team (Senior/Principal Level)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer

TopBloc is an Equal Opportunity Employer
A company-configured machine will be shipped upon hire
Every candidate has the right to request the deletion of their data if they are not selected
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