Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for assisting with moderate to more complex tasks related to the credit process. Key responsibilities include assisting risk activities including, monitoring financial reporting, coordinating or resolving issues related to onboarding of clients as the first point of engagement for client teams, and supporting coordination of a systematic execution of the credit process in partnership with managers, specified teams, and operations. Job expectations include working with other Enterprise Credit associates and staying current on the bank's policies, procedures, and systems.

Responsibilities:

• Engages with team members to support partnership with teams to manage the bank's portfolio via monitoring financial package collection, maturities, annual reviews/financial analysis summaries, past due payments, and failed covenants
• Assists in resolving client needs for more complex issues such as ordering pay-off letters
• Assists in risk management by clearing collateral exceptions to reduce the bank's legally binding exposure
• Coordinates activities for accurate and timely deals through engaging outside counsel to prepare loan documentation, assisting with the completion of pre-close checklists, and connecting with fulfillment to book facilities in the system of record
• Support and assist Credit Officers daily in the management of their portfolios, including the review of global credit facilities.
• Creation of credit approval documents for new, renewed and amended loan, trading and GTS facilities, and their processing through the bank systems of record.
• Review approved credit approval documents to ensure compliance with bank policy and procedures.
• Identify and resolve facility data discrepancies.
• Respond to inquiries from credit officers and other business partners. Investigate and resolve incoming queries relating to the portfolio.
• Monitor and resolve facility document exceptions.
• Create, maintain, and monitor credit and financial events and manage exceptions. 
• Maintain accurate document records.
• Help simplify and improve our processes – active discussion

Required Qualifications:

• 3 years of experience in Commercial and Wholesale credit lending and portfolio management support
• Credit Guidelines and lending procedures
• Underwriting systems
• Credit documentation verification
• Commercial Lending and Commercial products
• Strong organization and communication skills
• Institutional banking experience and knowledge of lending products an advantage
• Oriented with proficiency in all Microsoft applications: Excel, PowerPoint

Desired Qualifications:

• Bachelor’s degree preferred or equivalent experience
• Time management
• Organization
• Portfolio monitoring​
• Strong communication skills, both written/oral, can communicate effectively across various lines of business and levels. 
• Ability to adapt to a changing environment and responsibilities
• Quickly learns and understands processes, systems, and products
• Functions under pressure to meet deadlines, proficient at multi-tasking and managing competing priorities
• Ability to escalate when needed
• Can independently analyze complex issues, identify, and execute practical solutions
• Proactively shares information/ideas and consistently identifies best practices
• Ability to work as part of a diverse team and display reliability, flexibility, and open/constructive communication in a courteous and professional manner
• Can influence others and build relationships
• Aptitude to take on additional ad hoc initiatives outside of normal day-to-day activities

Skills:

• Collection Management
• Customer and Client Focus
• Issue Management
• Prioritization
• Written Communications
• Attention to Detail
• Collaboration
• Oral Communications
• Planning
• Problem Solving
• Adaptability
• Customer Service Management
• Mentoring
• Recording/Organizing Information
• Research

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Pay and benefits information

Pay range

$28.13 - $47.71 hourly pay, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.