About the job

We are looking for passionate individuals to join our Watch and Fine Jewellery team to engage our clients by providing unsurpassed service. In this role, you will play an important part in building the Chanel dream and creating desire through passion and the art of storytelling.

As a member of the Chanel Watch and Fine Jewellery team, you will be responsible for embodying the creativity of the Brand, creating a unique and luxurious experience for every client through expert storytelling of the Chanel Difference – Heritage & Modernity, Product Craftsmanship, and unique Brand positioning. To achieve business objectives, you will be expected to create synergies with Fashion teams, share your knowledge and expertise, and strive for excellence at every occasion, especially in handling objections or conflicts and turning them into opportunities.

What impact you can create at Chanel:

In this role, you will contribute to the brand image of Chanel as the ultimate House of luxury. Your core responsibilities include demonstrating your passion and knowledge of watches and fine jewellery, developing strong, lasting relationships with clients, and collaborating with the Fashion teams to achieve business objectives. This role is unique in its ability to blend expert storytelling with exceptional client service, ensuring every client interaction is memorable and impactful.

You are energised by:

You will thrive in this role if you are motivated by working in a highly collaborative environment, fostering meaningful client experiences, achieving targets, and pursuing self-development and opportunities to learn. Specifically, you enjoy:

• Working in a highly collaborative environment

• Fostering meaningful client experiences

• Achieving targets

• Self-development and opportunities to learn

What you will bring:

To be successful in this role, you should possess:

• Excellent communication and relationship-building skills

• Experience in providing top-notch customer service

• Creativity and resilience

• Passion for luxury watches and fine jewellery

• A collaborative mindset

What Chanel can offer you:

In this role, you will have the opportunity to develop and learn through your unique experiences, contributing to the brand image of Chanel as the ultimate House of luxury. Chanel provides a collaborative and inclusive team environment that fosters personal growth and collective progress. You will find ample opportunities for growth in terms of both skills and experiences. By joining us, you will be part of a team that values diversity, complementarity, and effectiveness. We encourage you to apply and bring your unique perspective, experience, and potential to Chanel.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.