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Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Warehouse Team Lead – Distribution Center Operations

Shift Hours: 6am-2:30pm M-F - Hours may change as per business needs

Hourly Rate: $24.00 plus bonus

About the Role

Ingram Micro is seeking a dependable and hands-on Warehouse Team Lead to support daily distribution center operations, coordinate workflow, and help drive productivity, quality, and safety. In this role, you will serve as a key resource for warehouse associates, assist with training and troubleshooting, monitor production performance, and partner with department supervisors to maintain efficient operations.

Key Responsibilities

• Coordinate daily work assignments, resources, and workflow with department supervisors to meet productivity, quality, and service goals.
• Monitor production activity, track performance metrics, prepare daily reports, and support safety audits and operational compliance.

• Assist with onboarding and training associates on department processes, work instructions, and standard operating procedures.
• Provide guidance, reinforce productivity and quality expectations, and promote teamwork and accountability.

• Identify and help resolve workflow, product, process, and equipment issues; open and track troubleshooting tickets through resolution and job closure.
• Recommend improvements to operational efficiency, quality, and process consistency.

• Ensure associates have the tools, equipment, and materials needed to work safely and efficiently; escalate resource shortages and production-impacting issues.
• Maintain flexibility to support and perform tasks across multiple warehouse departments through cross-training, as business needs require.
• Communicate priorities and operational updates during team huddles and coordinate with supervisors and team leads to maintain workflow continuity.

• Model safe work practices and support 5S, housekeeping, and workplace organization standards.
• Escalate attendance, performance, policy, and employee relations concerns to department leadership.

Required Skills & Qualifications

• High school diploma or equivalent.
• 3 years of experience in a warehouse, distribution center, manufacturing, assembly, configuration, or similar operational environment.
• Experience training, mentoring, or providing day-to-day guidance to team members.
• Strong understanding of operational procedures, workflow coordination, and quality standards.
• Strong problem-solving skills and the ability to identify issues and support timely resolution.
• Ability to communicate effectively and collaborate with associates, supervisors, and cross-functional teams.
• Ability to work independently, prioritize tasks, and adapt to changing operational needs.
• Ability to follow safety procedures and maintain established housekeeping standards.
• Ability to stand, walk, bend, and lift products throughout the workday, with or without reasonable accommodation, in accordance with applicable safety requirements.

Preferred Skills & Qualifications

• Previous experience as a Warehouse Lead, Team Lead, Production Lead, or similar frontline leadership role.
• Experience supporting associate onboarding, technical training, and performance improvement.
• Intermediate computer skills, including Microsoft Excel, production reporting, and warehouse or operational systems.
• Experience troubleshooting production processes, equipment issues, or workflow disruptions.
• Familiarity with 5S, continuous improvement, quality assurance, and workplace safety practices.
• Associate degree or relevant technical certification.

Why Join Ingram Micro?

Join a team that helps power the global technology supply chain. At Ingram Micro, you’ll have the opportunity to contribute to daily distribution center performance, support your teammates, strengthen operational processes, and build your experience in warehouse and logistics operations.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.