About the Role

As an Assistant Operations Manager, you will closely partner with an Operations Manager and/or GM to support and lead a team of supervisors, process leads, and associates to achieve our goals. In this role, you will support strategic planning and execution of department and building-wide targets and initiatives to support our company goals.

Responsibilities:

• Lead, coach, and develop a team of supervisors, process leads, and warehouse associates to achieve operational goals while fostering a culture of accountability, engagement, and continuous improvement.
• Support strategic planning and execution of department and site-wide initiatives in partnership with the Operations Manager and/or General Manager.
• Analyze daily operational performance, identify trends and opportunities, and make data-informed decisions to adapt to changing business needs.
• Partner cross-functionally across the site and network to solve operational challenges, implement change initiatives, and drive continuous improvement.
• Onboard and support new hires and cross-training team members to ensure successful integration and development.
• Lead and support Operations Managers on special projects and other business priorities as needed.

About You

This is what you’ll need to succeed in this role from day 1. 

Requirements:

• You have 5+ years of people leadership experience within a warehouse or manufacturing setting, while demonstrating exceptional leadership skills and consistent influence of other people managers of large teams. 
• Demonstrate excellence in Microsoft Office or G Suite and maintain an open mindset towards learning and mastering new systems. 
• Experience setting operational performance standards, balancing short- and long-term priorities, and aligning departmental objectives with broader network goals.
• Embodies values of Trust, Integrity, and Innovation as aligned with our OS while being responsible for enabling autonomy and building trust and accountability with the teams you manage. 
• Flexibility is important, as you should be available to address issues outside of standard business hours, and willing to work on nights or weekends as required. 
• Schedule & Availability: This role follows a Wednesday–Saturday schedule. Team members must have availability between 7:00 a.m. and 5:30 p.m., with specific scheduled hours determined based on business needs

Nice to have: 

• Continuous improvement mindset with the ability to simplify complex processes, identify opportunities for synergy, and partner cross-functionally to drive efficiency.
• Ability to develop data-driven business cases (ROI) by evaluating operational, employee, and client impact.

You’ll love working at Stitch Fix because you will…

• Fuse human creativity and styling expertise to redefine personalized retail.
• Set a high bar for our craft and drive measurable impact across fashion, tech, and data science.
• Actively leverage AI and modern tech to evolve how work gets done.
• Lead with innovation, think boldly, and aren't afraid to challenge conventional retail norms.
• Win together in a collaborative, low-ego environment where diverse perspectives are celebrated.
• Be client obsessed by putting our customers at the heart of every decision to deliver unmatched personalization and trust.
• Support our team with competitive compensation packages, comprehensive benefits, and meaningful career growth.