Global Key Account Director

Join IQVIA and help drive healthcare forward.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections across healthcare through advanced analytics, technology, data, and deep domain expertise—helping customers accelerate the development and commercialization of innovative medical treatments that improve patient outcomes worldwide.

We are seeking a Global Key Account Director to lead strategic relationships with designated global pharmaceutical clients. In this highly visible commercial leadership role, you will develop trusted executive partnerships, shape account strategy, identify growth opportunities, and orchestrate IQVIA’s broad portfolio of capabilities to solve complex client challenges and deliver measurable value.

What You’ll Be Doing

Account Leadership & Growth

• Lead business development and account management activities for designated global strategic accounts.
• Develop and execute account growth strategies aligned to client priorities, market dynamics, and IQVIA capabilities.
• Drive sustainable revenue growth by identifying, shaping, and advancing opportunities across the full client lifecycle.
• Lead strategic conversations with senior executives and decision makers to position IQVIA as a trusted partner.

Client Management & Solution Development

• Build enduring relationships with executive sponsors, commercial leaders, and cross-functional stakeholders within client organizations.
• Develop a deep understanding of client business priorities, challenges, and decision-making structures.
• Translate client needs into innovative, integrated solutions that leverage IQVIA’s data, technology, analytics, clinical, and commercial expertise.
• Conduct regular business and service reviews to ensure customers realize value from existing IQVIA partnerships and identify opportunities for renewal, expansion, and cross-sell.

Cross-Functional Leadership

• Orchestrate global, cross-functional account teams to deliver coordinated client engagement and high-quality execution.
• Partner across IQVIA business units, service lines, and sales teams to align resources around key account priorities.
• Coach and mentor junior business development and account management colleagues, sharing best practices and supporting team effectiveness.
• Lead account planning, forecasting, pipeline management, financial reporting, and opportunity governance activities.

Strategic Account Ownership

• Serve as the senior commercial owner for assigned accounts, accountable for relationship health, growth strategy, and overall account performance.
• Co-create joint growth plans with clients that deliver mutual value and support long-term partnership goals.
• Maintain stakeholder maps, executive engagement plans, and account strategies that reflect evolving client needs and organizational priorities.
• Champion client-centric thinking, innovation, and disciplined execution across internal and external stakeholders.

What We’re Looking For

Required Experience

• 15+ years of experience in the pharmaceutical, life sciences, healthcare, or related commercial services industry.
• Demonstrated success managing large, complex strategic accounts, preferably including accounts with annual revenue exceeding $50M.
• Proven ability to sell complex, multi-service solutions across a broad portfolio of capabilities.
• Track record of balancing near-term opportunity execution with long-term strategic account development.
• Experience navigating matrixed global organizations and managing multiple sophisticated client relationships simultaneously.

Required Skills

• Executive presence and credibility with C-suite, senior commercial, and strategic decision makers.
• Strong consultative selling, negotiation, and opportunity management skills across the full sales cycle.
• Ability to develop and execute strategic account plans with clear priorities, measurable actions, and disciplined follow-through.
• Strong financial acumen, including forecasting, pipeline management, revenue planning, and account performance reporting.
• Excellent written, verbal, presentation, and stakeholder communication skills.
• Collaborative leadership style with the ability to influence across functions, geographies, and business units.
• High degree of ownership, accountability, resilience, and self-motivation.
• Proficiency with Microsoft Office applications, including Word, PowerPoint, and Excel.

What We Offer

At IQVIA, you will help customers solve complex healthcare challenges while working alongside talented colleagues across a global organization. You will have opportunities to grow your career through exposure to diverse geographies, therapeutic areas, technologies, and capabilities—and to make a meaningful impact on patient outcomes and population health.

IQVIA is committed to fostering a culture of belonging where all colleagues can contribute, grow, and do their best work.

If you are a strategic account leader who thrives in complex client environments and wants to help move healthcare forward, we encourage you to apply.

Please note: To be eligible for this remote position, you must reside in the country where the role is posted.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.