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It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.

At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.

Your New Role

• You will act as the primary liaison between business stakeholders, such as customer support, legal, risk and the Business Product Owner for business outcomes in a switch replacement program. 
• Working within the business, you will form part of a specialist team where you will conduct stakeholder interviews and run workshops to understand the current and target state.
• You will elicit, analyse, and document business requirements aligned to specific business outcomes.
• You will come together as a team to refine the backlog of through prioritisation, estimation and decision making to maximise the value being delivered by ensuring all features and stories are aligned to business value.
• Whilst the role requires you to support the technology team in understanding the requirements, so they can deliver on their commitments you will also be developing requirements for non-technology solution components e.g., Business operating models, and business process solutions, that support the new technology.
• Be responsible for creating requirements as features, epics & stories 
• Develop as is and to be process models, data models, business rules, target operating models, workflows, reporting and other required outputs
• Supports the Product Owner to define the business value and required outcomes. Participate in and lead workshops
• Analyse the impact of proposed solutions holistically to support the change manager with Business Impact Assessments. Support User Acceptance Testing and Business Verification testing.
  

What will you Bring

• 14+ years of experience in technology serving as a Business Analyst.
• In-depth understanding of Financial Products, processes and systems
• Understanding of Card Acquiring and Issuing.
• Creativity and simplifying complex processes and issues, problem solving and analysis
• Ability to communicate a vision to key stakeholders and teams and working with product owner to develop it into a shaped backlog of key features, epics stories and goals for individual sprints.
• Comfortable leading workshops, in a cross functional business and IT team through the discovery, development and operational usage stage of change.
• Ability to innovate, adapt and grasp new skills and content
• Ability to work closely with key stakeholders and build collaborative partnerships
• Proven analytical sills and evidence-based decision making
• Ensures Accountability, Collaboration, Customer Focus, Decision Quality, Plans and Aligns, Situational Adaptability, Cultivates Innovation, Problem solving 
• Analysis and delivery experience within complex environments
• Develops and maintains a broad perspective; understands and considers issues in the context of overall market, customer, and business strategies
• Workshop and facilitation skills, Working with a diverse team

A diverse and inclusive workplace works better for everyone:

Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

More focus on you:

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities

Join NAB India:

This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities

To know more about us please click here

To know more about NAB Global Innovation Centres please click here

We’re on LinkedIn: NAB Innovation Centre India