Job Description Summary

Job Description

Responsibilities:

• Manage and track the end-to-end process of vendor invoice handling, ensuring timely invoice approvals and resolution of missing invoices and discrepancies. • Responsible for processing PO amendments

• Acts as the primary point of contact for internal customer invoice escalations and vendor invoice queries.

• Oversee spend management by tracking invoiced amounts against PO values and reporting PO spend status and potential overspend risks to stakeholders.

• Efficiently manage and resolve Service Cloud cases, delivering prompt and accurate support.

• Where required carry out validation of Purchase Order Requisition requests and supports with missing or incorrect information.

• Support vendor governance meetings, facilitating performance and compliance discussions with internal and external stakeholders.

• Support the People Operations Delivery Team in handling vendor escalations and resolving conflicts.

• Collaborate with cross-functional teams to optimise vendor management practices and identify consolidation opportunities. • Develop and manage vendor reports and dashboards, leveraging data analysis for performance tracking.

• Develop, review, and maintain training materials and standard work documentation.

* Support new employee onboarding and provide guidance to new team members.

Skills:

• Stakeholder management and communication skills

• High attention to data accuracy and validation.

• Effective problem-solving abilities.

• Demonstrated cross-functional collaboration

• Ability to work independently with minimal supervision.

Additional Information