The Vendor Manager (Vendor Recruiter) is responsible for collaborating with Production and Sales teams on vendor pool management, vendor recruitment, certification process, as well as maximizing certified vendor usage.

Description:

• Act as point-of-contact for relevant Production departments and Sales teams to plan proactive resourcing needs and update on progress as required

• Monitor vendor usage and quality performance of the linguistic pool to assess replacement needs

• Provide on-the-job support to the Vendor Management team

• Be knowledgeable in and maintain up-to-date knowledge of the localization industry, including market conditions, trends and competitive rates

• Be knowledgeable in the needs and requirements of both the external industry and internal Production teams

• Respond to the vendor needs of the Production teams by searching for and recommending the appropriate vendor profiles or launching recruitment

• Confidently use translation directories and sourcing tools

• Take the lead in proactively recruiting new resources for different types of services, to expand the company’s database of external vendors

• Test recruited vendors according to specialized skill sets, following the company’s testing and onboarding documented process and using the required platforms

• Negotiate preferred rates with onboarded vendors according to company, department and project needs

• Proactively suggest rate negotiation strategies to Production

• Promote newly recruited and tested vendors to the appropriate Production teams for use on live projects and to Internal Linguist teams for training opportunities

• Establish and maintain excellent relationships with contract vendors, Production staff and internal teams globally

• Strategize with the direct manager to find viable means of making processes more efficient

• Proactively seek out opportunities and attend trade shows, conferences, or industry events

• Research and understand all industries that TransPerfect markets to, including industry leaders, current events and any other pertinent data

• Assist in new hire trainings for the Vendor Management team

• Complete any other tasks that are deemed appropriate for the role and assigned by the manager/supervisor

Required skills, experience, and qualification

• Critical thinking

• Excellent organizational skills with attention to detail

• Ability to support multiple requests, process and update mass amount information accurately

• Strong negotiation skills

• Effective time management and ability to adhere to schedules and deadlines

• Excellent written and verbal communication skills in Korean (native level) and English

• Strong problem-solving and analytical skills

• Strong interpersonal skills in a public-facing setting

• Proactive and ability to anticipate needs and address issues before they arise

• Minimum Bachelor’s degree or equivalent

Desired skills and experience

• Minimum 1 year of experience as an Associate Vendor Manager or Vendor Management experience

• Prior experience with recruitment of localization professionals for specific languages and specialties

• Market research skills

• Knowledge of Vendor Management database, software or systems