Salary: $32.50 per hour

Costa Mesa, CA

Position Overview:

Reporting to the Loss Prevention Manager and Store Manager, the Loss Prevention Supervisor is the asset protection and safety specialist of our stores; playing a critical role in delivering on our commitment to be in stock for our guests. The Loss Prevention Supervisor serves both our internal and external customers by creating a safe work environment and reducing inventory shortages. 

Key Responsibilities:

• Train store team members on loss prevention and safety policies, procedures and standards: ensure compliance from all store team, notifying store management/Loss Prevention Manager of any violations. 

• Assist store and loss prevention management with investigations of both internal and external customers. 

• Patrol the store and post in designated areas as directed by the Loss Prevention Manager. 

• Identify shortage risks and service all customers in accordance with company standards. 

• Prepare all incident reports for safety, injury, accidents, theft, cash handling, and shortage: reviewing all reports with the Loss Prevention Manager daily. 

• Identify shortages of inventory, partner with loss prevention management on creating solutions. 

• Identify safety or loss risks, immediately notifying store and loss prevention management to prevent accidents. 

• Support loss prevention management with audits and inventory counts. 

• Ensure full confidentiality at all times. 

• Assist with special projects, as assigned. 

Qualifications:

• Basic knowledge of computer applications; including Security Software, CCTV equipment, Excel, Word, and PowerPoint. 

• Strong verbal and written communication skills. 

• Knowledgeable of federal, state and local law. 

• Knowledgeable of surveillance/security equipment and installations. 

• Ability to travel to stores within assigned area. 

• Must be able to work for extended periods of standing or walking the sales floor as required. 

Physical Requirements:

• Ability to effectively communicate with customers and store personnel. 

• Ability to calculate figures and amounts such as discounts and percentages. 

• Ability to lift and carry up to 50 lbs. 

• Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 50 lbs. 

• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing. 

Schedule Requirements:

• Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends. 

Education/Experience:

• High School Diploma or G.E.D. required, Bachelor’s Degree in Criminal Justice or related preferred. 

Benefits:

• We offer competitive compensation along with a clear path to promotion opportunities every 3 months based on individual performance! 

• Career advancement opportunities for driven team members who consistently deliver strong results. 

• Medical, dental, and vision coverage  

• 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% -you contribute 

• Vacation & Personal Time Off  

• Sick & Wellness Time Off 

• 30% Employee Merchandise Discount 

• Employee Referral Program 

• Short-term and long-term disability insurance  

• HSA/FSA options 

• Employee Assistance Program 

• Commuter benefits 

• …. and more! 

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