Hourly Wage: $22.97

Shift: 1st/2nd; must be available to work weekends and holidays

Position type: Full Time, Seasonal

CORE WORK ACTIVITIES 

·         Respond promptly to requests from guests and other departments.  

·         Fill cart with supplies and transport cart to assigned area.  

·         Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.  

·         Replace guest amenities and supplies in rooms.  

·         Replace dirty linens and terry with clean items.  

·         Make beds and fold terry.  

·         Clean bathrooms.  

·         Remove trash, dirty linen, and room service items.  

·         Check that all appliances are present in the room and in working order.  

·         Straighten desk items, furniture, and appliances.  

·         Dust, polish, and remove marks from walls and furnishings.  

·         Vacuum carpets in guest rooms and hallway. 

·         Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.

·         Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.  

·         Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.  

·         Speak with others using clear and professional language.  

·         Support team to reach common goals.  

·         Ensure adherence to quality expectations and standards.  

·         Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

·         Reach overhead and below the knees, including bending, twisting, pulling, and stooping.  

·         Stand, sit, or walk for an extended period of time.  

·         Attention to customer service with a professional and pleasant personality. 

·         Available to work a flexible schedule including evenings, weekends, and holidays. 

·         Perform other reasonable job duties as requested by Supervisors.  

Site Specific Perk:

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.