Sobre este puesto de UKG Pro WFM Configuration Specialist en Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
MGB Digital is hiring a UKG Pro WFM Configuration Specialist Applications Analyst!The Opportunity
We are seeking a Configuration Specialist with extensive expertise with UKG Pro WFM. In this role, you will be responsible for configuring, implementing, and optimizing the UKG Pro WFM instance to meet client-specific needs and improve operational efficiency.
What You'll Get to Do:
• Configure, implement, test and optimize UKG Pro WFM to align with operational workflows.
• Conduct thorough testing and validation of configurations to ensure accuracy and alignment with client goals.
• Trains end users on the operation of software applications. Develops end user documentation.
• Provides ongoing support of the software applications by identifying and resolving issues.
• Engage in dedicated project work.
• Participates in regular team meetings to discuss team activities, issues and updates.
• Participate in professional development activities such as webinars, workshops, and online training.
What you will bring to the role:
• Expertise in configuring and implementing at least one of the following UKG Pro WFM areas: Timekeeping, Advanced Scheduling, Attestation, Analytics or reporting.
• Experience with writing and executing test plans designed for direct and regression testing
• Clear and effective communication to collaborate with stakeholders and provide technical guidance.
• Ability to create tailored solutions that address unique client needs that can align with enterprise standardization.
Qualifications
- Bachelor's Degree Information Systems preferred
- MGB can consider and review experience in lieu of a degree
- Experience in the development, support or operation of software applications 2-3 years required
Skills For Success
- Exceptional verbal and written communication skills.
- Exceptional interpersonal skills to effectively communicate with both technical and non-technical staff.
- Demonstrated analytic and problem-solving skills.
- Knowledge of Microsoft Office 365 and other popular office productivity solutions.
Additional Job Details (if applicable)
Working Model Required
- M-F Eastern Business hours
- Onsite 1x weekly required
- Must be flexible for additional days onsite for meetings in office, as planned and scheduled for business needs
- Remote work days require a stable, secure, quiet, compliant work station using MGB provided equipment
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$75,275.20 - $109,553.60/Annual
Grade
6
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.