Responsibilities: 

• Supervise and advise 30-60 drivers and monitors. 

• Responsible for developing and implementing efficient routes across several regions with regard to individual client needs. Assign driver assignments that reflect knowledge and good judgment regarding employee skills and performance. 

• Must be able to receive, record, retrieve and deliver messages accurately, clearly and pleasantly; routinely solve operational problems, while maintaining cordial, professional relations with guardians, clients, program staff, customer staff, and all Company employees. 

• Maintain and reinforce compliance with Company policies through dispatch and direct observation; develop driver skills through discussion and example. 

• Promote good performance through your positive support and recommend reassignment or appropriate discipline for non-compliance with Company rules or standards. 

• Spend sufficient time behind the wheel to know the routes, the clients, the drivers, and the programs and facilities; observe and supervise drivers in action, provide emergency back-up for absent drivers. 

• Build and maintain a positive relationship with those you supervise; understand and address the challenges they face. 

• Develop and maintain a professional rapport with all of our customers which includes but not limited to; programs, guardians, special needs clients of all ages and customer contacts from the organizations with whom we contract. 

• Maintain detailed and organized records to accurately perform monthly billing count 

Qualifications: 

• Must have prior supervising experience. 

• Must be self-motivated, show initiative, and have a strong work ethic. 

• Excellent customer service skills, be detail-oriented, and like solving problems. 

• Learn the programs, clients, and employees sufficiently to determine appropriate assignments. 

• Enjoy working with children. 

• Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc. 

• Must maintain a safe driving record and driver’s license and respond to coverage needs as required. 

• Must be able to work comfortably in a small and busy office environment. 

• Must be able to sit, stand, stretch, reach, lift and walk during an 8-hour shift. 

• Must be flexible and adaptable with ever-changing assignments. 

• Schedule M-F 12pm to 9pm and 1 rotative Saturday a month

• Pay rate: $25/hour