Transitional Care Manager (TCM)

INTEGRITY Home Care + Hospice | A BAYADA Joint-Venture Opportunity

Location: Springfield, Missouri
Job Type: Full-time, field-based
Anticipated Start Date: January 2027, with onboarding beginning in December 2026
Compensation: Base salary depending on licensure, certifications, clinical background, sales or liaison experience, and other qualifications plus bonus eligibility based on performance

Help people move forward with confidence

INTEGRITY Home Care + Hospice, part of the BAYADA joint-venture footprint, is seeking a compassionate and proactive Transitional Care Manager to support patients and families throughout the Springfield market.

This is an opportunity to join a growing team in a brand-new role. You will help strengthen connections between hospitals, skilled nursing facilities, nursing facilities, patients, families, and the community-based services they need after a transition in care.

The role is open to both clinical and nonclinical professionals. Whether your background is in nursing, social work, nutrition, healthcare marketing, sales, case management, or facility relations, your ability to build trust and take initiative can make a meaningful difference.

What you’ll do

• Round at hospitals in the Springfield market, with required hospital presence at least three days per week.
• Visit hospitals, skilled nursing facilities, nursing facilities, and other healthcare partner locations throughout the market.
• Support field-based bedside and case-management activities.
• Build and maintain strong relationships with hospital teams, discharge planners, case managers, facility leaders, patients, families, and community partners.
• Help coordinate referrals and support smooth transitions from hospital or facility care to appropriate home- and community-based services.
• Educate patients, families, referral sources, and facility staff about available services and care options.
• Identify opportunities to strengthen referral relationships and improve transition processes.
• Communicate consistently with referral partners and internal teams regarding follow-up, needs, and next steps.
• Maintain accurate documentation and timely follow-through.
• Work independently in the field while collaborating closely with the local INTEGRITY team, Marketing Managers, and other Transitional Care Managers.
• Represent INTEGRITY Home Care + Hospice and BAYADA with compassion, excellence, reliability, and professionalism.

What we’re looking for

We welcome candidates from both clinical and nonclinical healthcare backgrounds, including experience as a:

• Registered nurse or other licensed healthcare professional
• Social worker or MSW
• Registered dietitian
• Hospital or skilled nursing facility liaison
• Healthcare marketer, account manager, or sales professional
• Case manager or discharge-planning professional
• Healthcare relationship or community outreach professional

The strongest candidates will:

• Be comfortable working in hospitals and healthcare facilities.
• Build relationships naturally and communicate with confidence.
• Demonstrate initiative, organization, and dependable follow-through.
• Be comfortable spending substantial time in the field.
• Enjoy a high-activity environment with frequent in-person interaction.
• Be willing to actively engage with referral partners and facility teams—not simply wait for opportunities to come to them.
• Adapt well while working independently and as part of a collaborative team.

Why this opportunity stands out

• Make a visible difference: Help patients and families navigate important transitions in care.
• Join a growing team: This is a brand-new addition to the Springfield team, creating an opportunity to help shape the role and its relationships.
• Enjoy field autonomy: Organize your day around meaningful visits, relationship-building, and follow-through across the market.
• Bring your full experience: Clinical, marketing, sales, liaison, and healthcare relationship experience are all valued.
• Stay connected to healthcare: This role may appeal to an experienced professional seeking a more autonomous position while remaining deeply involved in patient care transitions and community relationships.

About INTEGRITY Home Care + Hospice

INTEGRITY Home Care + Hospice is a Missouri- and Kansas-based provider of compassionate, client-centered home care, hospice, and home health rehabilitation services. Through its relationship with BAYADA, INTEGRITY is part of a broader commitment to expanding access to quality care and helping people remain safe, comfortable, independent, and connected to the communities they call home.

Our work is grounded in compassion, excellence, and reliability. We value team members who bring heart to their work, take ownership of their relationships, and are committed to helping patients and families experience better care transitions.

Equal opportunity statement

INTEGRITY Home Care + Hospice and BAYADA are equal opportunity employers. We are committed to creating an inclusive workplace where diverse perspectives are valued and every team member is treated with dignity and respect.

This position is based in Springfield, Missouri, and requires substantial field activity, including hospital rounding at least three days per week.