JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About the Role We are seeking a motivated Transformation and Business Analyst to join our team and contribute to diverse projects spanning strategy, technology, operations, and process improvement. This role offers the opportunity to develop broad analytical skills while supporting senior stakeholders in driving business outcomes across multiple workstreams.

Key Responsibilities

Strategic Analysis & Problem Solving 

• Support senior analysts in evaluating business opportunities and market expansion initiatives

• Assist in developing recommendations by conducting research, gathering data, and analyzing industry trends

• Help identify risks, opportunities, and potential solutions through structured problem-solving approaches

• Participate in client meetings and contribute to presentation development

Process Analysis & Problem Resolution 

• Identify and analyze business pain points through stakeholder interviews, process observation, and data analysis

• Support root cause analysis initiatives using structured methodologies to uncover underlying issues

• Assist in designing process improvements and solutions that address identified problems

• Help develop workflows and procedures that streamline operations and eliminate inefficiencies

• Support the implementation of new processes and monitor their effectiveness

• Document current state processes and design future state solutions

Technology & Process Implementation

• Support technology implementations by gathering and documenting business requirements

• Assist in user acceptance testing (UAT) and quality assurance activities

• Help translate business needs into functional specifications working alongside technical teams

• Support process improvement initiatives and workflow optimization projects

Project Coordination & Delivery 

• Track project milestones, deliverables, and key performance indicators

• Assist in managing project documentation and maintaining organized records

• Help coordinate cross-functional teams and facilitate communication between stakeholders

Data Analysis & Reporting 

• Analyze business data to identify trends, patterns, and insights

• Create reports and dashboards to support decision-making

• Support the development of business cases and analytical frameworks

• Assist in developing metrics and KPIs for business performance measurement

Business Analysis Tools & Techniques 

• Apply foundational BA techniques including stakeholder analysis, requirements elicitation, and gap analysis

• Utilize process modeling tools (process flows, swimlane diagrams, value stream mapping)

• Support data modeling and documentation using techniques such as entity relationship diagrams

• Assist with business rules analysis and decision modeling

• Apply problem-solving frameworks including root cause analysis (5 Whys, Fishbone diagrams)

• Support risk analysis and impact assessment methodologies

• Use prioritization techniques (MoSCoW, Kano model) for requirements and solution evaluation

Required Qualifications 

• Bachelor's degree in Business, Economics, Engineering, or related analytical field

• Strong analytical and problem-solving skills with attention to detail

• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint

• Excellent written and verbal communication skills

• Ability to work independently and take ownership of assigned tasks

• Demonstrated project management capabilities through internships, coursework, or extracurricular activities

• Understanding of fundamental business analysis concepts and techniques

Preferred Qualifications 

• Experience with data analysis tools (SQL, Tableau, Power BI)

• Previous internship experience in consulting, strategy, or business analysis

• Familiarity with project management methodologies (Agile, Waterfall)

• Knowledge of business process mapping tools (Visio, Lucidchart, or similar)

• Understanding of process improvement methodologies (Lean, Six Sigma basics)

• Exposure to requirements management tools (JIRA, Azure DevOps, or similar)

• Basic knowledge of systems analysis and design principles

What We Offer

• Exposure to diverse projects across strategy, technology, and operations

• Mentorship from senior business analysts and consultants

• Opportunity to develop both technical and consulting skills

• Training in advanced business analysis methodologies and tools

• Clear career progression path with increasing responsibility and client exposure

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.